Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
1
Poor performing product
on May 25, 2018
Posted by: tagtak2000
from Boston, MA
Gender:Male
I have probably used this unit less than 20 times over the past 4 years. I have had to replace the wand once and the hose twice. I have followed all of the instructions for maintenance. A one year warranty is useless for a normal homeowner since you don't use this product very often
After spending the better part of the day trying to get my old gas power washer running decided to replace it. skeptic about an electric one but decided I didn’t want to mess with gas anymore and was pleasantly surprised this unit has plenty of power for anything you would need around the house cleaned all the algae off my concrete patio and vinyl fence with ease love the fact that it come with all the different nozzles for different applications like that it’s makes a whole lot less noise and it automatically shuts down when you’re not spraying. just plug it in and get to work no more wondering if it’s going to start for me
this will not get published either because you only want positive glowing reviews not the real truth
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , June 4, 2018
Hello There
Thanks for taking the time to post this review. I am very sorry to see that your experience has been dealt with in this way. If you haven't done already, I would like to ask that you contact us once more to get this resolved for you. Please get in touch with us directly.
Phone number: 1-888-909-6757 Monday - Thursday: 9:00 am to 8:00 pm EST Friday - Saturday 9:00 am to 5:00 pm EST
Purchase this unit 1600 because of use I would be doing purchased it in 2016 and used it twice went to use it and the the pump assembly water outlet broke ..I am waiting for a call back from the company to see what they will do...it sure looks like a designer problem molded right to the housing..I'll let you know after speaking with a tech or manager
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , May 21, 2018
Hello Buck65
Thank you for taking the time to share your feedback with us. We stand behind the quality of our products and want to ensure that your tool is performing well for you. If you haven't done already, we would like to ask that you contact us once more (1-888-909-6757) to get this resolved for you.
Just, give the representative your customer ID# at the beginning of the call to pull up all the information you’ve given us so far, so we can help you best.
I got the Green Works 2000PSI to replace a Gas Powered Unit I Had & not wanting the burdens of Starting a Gas Engine up it became just a task to start the engine. So being worrysome of how an electric Pressure Washer would work I got the unit home unboxed it & assembly was a breeze. I Tried the Washer out on my Vinal Fence in my backyard. I read the included manual on how to hook up the garden hose & gun to the unit & primed the unit free of Air Pockets like the manual states. I flipped ON the switch & WOW is all I have to say the Pressure Washer Cleans very well & is Very Quiet & the tips provided give many options on cleaning & the Unit itself has Very Little Kickback compare to a Gas Unit. I am 100% Happy with this unit & only Wished I had it before my Gas Unit. I am looking forward to using my Green Works 2000PSI Pressure Washer All Summer Long & will be able to get a lot of Projects Done with this Pressure Washer with EASE & Control. Thank You Green Works for an Excellent Product as this one I Recommend this Washer to anyone.
22 days ago I wrote a bad review of my pressure washer, I take it back. Upon further research, I read a about a gentleman who uses it to wash cars and learned he had same problem. The fix was so very easy, remove the top plastic from the motor and reset the on off switch which tends to dislodge. Did it, works great. I apologize to Greenworks for the poor review, I had no idea about the switch. Now it is running well again and I am doing all of my washing task in it's 3rd year and appreciate the product.
Bought this last year at Lowe's and have used quite a bit. I did not like hose that came with the unit. I purchased a 50ft tangle free hose from Amazon and works great.