Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
1
Awful and frustrating
on July 22, 2018
Posted by: Lynnrunfast
from Tupelo, MS
Will not run for more than few seconds at a time. Worked with it over two hours and tried on three different outlets. Probably shut off 300 times. Completely unreliable and I will be returning. Simply awful.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , July 30, 2018
Hello Lynnrunfast
Thank you for taking the time to share your feedback with us. We understand you'd like to return your Greenworks 2000 PSI pressure washer but please contact us for support at 888-909-6757 before you make the decision to return your product. We can investigate this together and find out what was going on.
I had the unit for around 3 months. It worked for me 3 times. Today, it keeps tripping all of my GFI outlets. I tried it in multiple outlets with the same result. Something is shorting internally or the motor is drawing way too much current. Something isn’t right. It will run for about 2 minutes and then trips the GFI. I’m very disappointed. I keep the unit indoors so it has never been left outside. Unfortunately I can’t find the receipt so I am stuck with it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , July 10, 2018
Hello Jay827
We are sorry to hear you haven't had a good experience with 2200-PSI Pressure Washer. We would like to make some suggestions in order to improve your experience with this Pressure Washer. If the tool is tripping the circuit breaker allow the Pressure Washer to cool, and restart unit. The GWP2200 has an extremely high draw. As it increases and decreases the flow rate according to the nozzle being used, it can surge. We advise that extension cords are not used with this unit and for it to be the solitary device attached to the outlet. No other larger tools/appliances running at the same time. If your unit is still not performing, please contact us directly at 1-888-909-6757 we can look into some troubleshooting suggestions or recommend the nearest service center.
Soap dispensor only shoots it out a few feet...what are you to do about those areas that are higher....if wand reaches higher places, the soap dispensor should also reach that high. Any suggestions ?
I never used, let alone, bought a pressure washer until now. First use was to clean my driveway and well it did a fantastic job! I then used the soap dispenser and cleaned the exterior of my house and again worked great. Has plenty of power to do what pressure washers are designed to do. Thanks for building such a great little machine.
I made the mistake of reading the reviews after my purchase. I was getting angry because I had to reset the circuit breaker every thirty seconds. After doing all the normal checks and balances I knew it was not working normal. That prompted me to visit the website to see if I was missing something and Unfortunately I was, All the same bad reviews I was experiencing. I did not call the 888 number knowing that I already went through the process of eliminating anything on my end, No extension chord, circuit breaker works perfect. Most of all the house is 7 months old and all the circuits are the new style. So my advice if your reading this is to not buy this model. It looks great and attracted me but the design is poor. The excuses of why its tripping so much are even worse. Do not purchase this model you will be disappointed. Im bringing it back tomorrow with receipt in hand. Greenworks my humble advice would be to take this off the market and redesign it. It looks great but performs sub par.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , July 4, 2018
Hello Robga We are sorry to hear that you have returned this Greenworks 2200PSI pressure washer. For anyone facing this issue, please contact us before returning the unit so that we can support you before you make the decision to return it, we can be reached at 888-909-6757.
Got this to replace a 2600 psi gas-powered washer that I couldn't start any more. This unit did the job of cleaning my patio bricks just as well as the old washer and used half the water to do it (1.2 gpm vs 2.5 gpm). No more yanking on a starter cord!