Customer reviews from greenworkstools.com
Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Average customer rating
4.5
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,048
4 Stars
598
3 Stars
116
2 Stars
83
1 Star
213
91%of customers recommend this product.
(
3,299 out of
3,628)
Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Posted by: algae
from Tomball, TX
Gender:Male
Verified Purchase:Yes
There were no surprises either in the final assembly out of the box or in its first usage. We also got the surface cleaning disk, which also worked as advertised. The system was easy to assemble, instructions were clear, and it was easy to use. In my research, this is the most powerful unit I could find without going to 240V electric or gasoline. That power limitation means it will take longer for really big cleaning jobs. No wand or hose extension or bigger surface disk options are available. But I expect it to be perfect for regular cleaning of my pool deck.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to assemble and use
on February 17, 2019
Posted by: MilVet
from Grovetown, GA
Gender:Male
The difference this item made to the cosmetic view of my pathway and drive was exemplary.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
from Dave in Clayton Ca
on November 27, 2018
Posted by: DDeichler
from Clayton Ca
Gender:Male
1600 P. washer is an excellent item . does everything you need it do around the house or side jobs. without purchasing items at a mush higher price .
Dave in Clayton Ca
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not durable
on November 22, 2018
Posted by: Mike049
from Fort polk, La
Gender:Male
Worked great a handful of times. Helped a buddy pressure wash around his house. After using for about an hour the circuit breaker kept breaking. It did this about 10 times in the next 15 min. About 3 mo later I went to take it out and use it and the unit is no longer recieving power and the circuit breaker won5 reset. After looking at it only thing I can come up with is the power cable has a short somewhere. Looking around and other people are having similar issues. A good company should notice a trend and do what ever they can to replace the power cable and offer replacement parts. Can the power cable even be replaced by the consumer, and if so why is that power cable not in your parts search on your website?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , November 25, 2018
Hello Mike049
Thank you for your feedback. We are sorry to hear about your experience with your Greenworks 100 PSI Pressure Washer.
We would like to hear more about your experience with your pressure washer and offer some troubleshooting options that you may find helpful. Please note that our pressure washers do have a 1-year warranty. If when discussing your experience with one of our representatives, the unit is deemed defective, we can discuss the next step to get your warranty process started.
Please contact our customer support center at 1-888-909-6757. We apologize for the inconvenience and hope to get this resolved for you as soon as possible.
Thank you for your feedback. We are sorry to hear about your experience with your Greenworks 100 PSI Pressure Washer.
We would like to hear more about your experience with your pressure washer and offer some troubleshooting options that you may find helpful. Please note that our pressure washers do have a 1-year warranty. If when discussing your experience with one of our representatives, the unit is deemed defective, we can discuss the next step to get your warranty process started.
Please contact our customer support center at 1-888-909-6757. We apologize for the inconvenience and hope to get this resolved for you as soon as possible.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke again
on November 7, 2018
Posted by: GreenDontWorkForLong
from Albany NY
Gender:Male
The metal that they use to make some of the most important components are junk. Have replaced it twice in two years. These products are good for a month or two of light work and that't it
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , November 21, 2018
Hello there
We appreciate your feedback regarding the 1700 PSI Electric Pressure Washer (GPW1702).
We always strive to make sure our customers are pleased with our tools; we are here to provide you with support please reach out to us directly at 1-888-909-6757 (1-888-90WORKS).
We appreciate your feedback regarding the 1700 PSI Electric Pressure Washer (GPW1702).
We always strive to make sure our customers are pleased with our tools; we are here to provide you with support please reach out to us directly at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Gets The Job Done but Needs some Issues Fixed
on November 6, 2018
Posted by: Everett
from Alachua, FL.
Gender:Male
I've had this unit for about 6 months in my detail shop. I use a foam cannon with most of my jobs so a GPM rating of at least 2.0 GPM is a must. The machine has worked well and is still working but I would like to see GreenWorks make some changes to the design. First off, the motor or GFI plug or maybe a combination of the two is very finicky. Sometimes the GFI plug will trip over and over again. My shop has all 20A circuits and I think Greenworks could do a better job with this so it will run on 20A. The pump pulls the most load when you are requiring a larger GPM such with a foam cannon. The second thing is regarding the way the machine starts up. It has a solid 5-8 second delay upon pulling the trigger and the unit coming up to full power. This I absolutely hate! It is super annoying and I don't see why its needed. I would like to see Greenworks come out with a more fine tuned version. If not I will be investing in a Comet or Kranzle unit for my shop.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , December 4, 2018
Hello Everett
Thank you for your review. We appreciate your detailed feedback. We are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns.
This pressure washer is equipped with an Auto Start/Stop feature. To operate: Turn the power switch to the ON position. Pump will pressurize and shut down immediately. Once the trigger of the gun is depressed the unit will turn on. Unit will shut off and be in standby mode when trigger is released.
Regarding, the unit tripping the GFCI, we would like to hear more about your experience with your pressure washer and offer some troubleshooting options that you may find helpful. Please note that our pressure washers do have a 1-year warranty. If when discussing your experience with one of our representatives, the unit is deemed defective, we can discuss the next step to get your warranty process started. Please contact our customer support center at 1 1-888-909-6757 (1-888-90WORKS) or on info@greenworkstools.com.
We apologize for the inconvenience and hope to get this resolved for you as soon as possible.
Thank you for your review. We appreciate your detailed feedback. We are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns.
This pressure washer is equipped with an Auto Start/Stop feature. To operate: Turn the power switch to the ON position. Pump will pressurize and shut down immediately. Once the trigger of the gun is depressed the unit will turn on. Unit will shut off and be in standby mode when trigger is released.
Regarding, the unit tripping the GFCI, we would like to hear more about your experience with your pressure washer and offer some troubleshooting options that you may find helpful. Please note that our pressure washers do have a 1-year warranty. If when discussing your experience with one of our representatives, the unit is deemed defective, we can discuss the next step to get your warranty process started. Please contact our customer support center at 1 1-888-909-6757 (1-888-90WORKS) or on info@greenworkstools.com.
We apologize for the inconvenience and hope to get this resolved for you as soon as possible.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Efficient
on November 2, 2018
Posted by: Marshallb1976
from Sylvania Georgia
I am a general contractor and I bought this as a test since I had a gas powered unit already. The surge protector has failed and my unit went from working perfectly to not powering up at all. Is there any help for a very satisfied customer. Looking to delete this review and go for 5 stars if I can repair my unit..
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Life is limited
on October 20, 2018
Posted by: TonMar
from Palm Bay, FL
Gender:Female
I bought this 6 months ago and used it sucessfully 1 time on my deck. Since then I have tried to use it for various jobs and the inline GFCI CONTINUALLY trips. It was once every 20 minutes or so but has gotten worse. today it is less than 1 minute between every trip. Garbage...don't waste your money
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , October 21, 2018
Helo TonMar
Thank you for taking the time to write a product review.
We apologize for your experience with this Greennworks 2000 PSI pressure washer. We are committed to making sure you’re 100% satisfied with the quality and durability of your purchase. If you're still willing to give it a chance, please reach out to us with any questions or issues you have with the pressure washer so we can try to help you. You can contact us on our direct line 888-909-6757 (1-888-90WORKS)
Thank you for taking the time to write a product review.
We apologize for your experience with this Greennworks 2000 PSI pressure washer. We are committed to making sure you’re 100% satisfied with the quality and durability of your purchase. If you're still willing to give it a chance, please reach out to us with any questions or issues you have with the pressure washer so we can try to help you. You can contact us on our direct line 888-909-6757 (1-888-90WORKS)
Written by a customer while visiting greenworkstools.com