Customer reviews from greenworkstools.com
Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Average customer rating
4.5
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,048
4 Stars
598
3 Stars
116
2 Stars
83
1 Star
213
91%of customers recommend this product.
(
3,299 out of
3,628)
Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
2
solution tank leaks
on January 18, 2020
Posted by: dbel
from Dallas Tx
Gender:Male
can't keep solution in the tank- supply hose leaks - sent all my cleaning solution onto my garage floor
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools , Digital Engagement Team, January 20, 2020
Hello dbel
Thank you for the feedback. We apologize that your 2300 PSi Electric Pressure Washer, 5107502 has developed a leak at the seal. For users connecting their pressure hose to the unit or trigger for the first time, we suggest adding pressure washer or dish detergent to the rubber seal at each end of the hose. This will allow for easier installation and a snug fit.
We would like to hear more of your experience please consider emailing us directly at info@greenworkstoosl.com and we will be in touch with assistance; we’ll see what can be done to try and turn things around for you.
Thank you for the feedback. We apologize that your 2300 PSi Electric Pressure Washer, 5107502 has developed a leak at the seal. For users connecting their pressure hose to the unit or trigger for the first time, we suggest adding pressure washer or dish detergent to the rubber seal at each end of the hose. This will allow for easier installation and a snug fit.
We would like to hear more of your experience please consider emailing us directly at info@greenworkstoosl.com and we will be in touch with assistance; we’ll see what can be done to try and turn things around for you.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Only used for approx 4 hours total
on January 17, 2020
Posted by: Rbrtrsty
from California
Gender:Male
I've used the pressure washer for about 4 hours total. Most of the use was washing my vehicle. It has now stopped working. Tried flushing it out, nope. Tried purging air, nope. Disconnect and reconnect, nope. Plug test and reset, nope.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, January 20, 2020
Hello Rbrtrsty
Thank you for your feedback. We are sorry to hear about your experience with the 1800 PSI Electric Pressure Washer, 5101402. We would like to assist you further, but we do require some additional information from you. Please note, this Pressure Washer comes with a one (1) year warranty. Since we are unsure what the issue is with your unit, we suggest contacting our customer support center at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com and one of our representatives will be able to go through some troubleshooting options with you. If necessary, we can also discuss the warranty process and what your next step would be. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help you best. In the meantime, it’s important to remember when purging the unit to remove the nozzle on the end of your wand. Make sure there are no kinks in any of the hoses and the unit is receiving pressurized water of at least 50 P.S.I.
Thank you for your feedback. We are sorry to hear about your experience with the 1800 PSI Electric Pressure Washer, 5101402. We would like to assist you further, but we do require some additional information from you. Please note, this Pressure Washer comes with a one (1) year warranty. Since we are unsure what the issue is with your unit, we suggest contacting our customer support center at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com and one of our representatives will be able to go through some troubleshooting options with you. If necessary, we can also discuss the warranty process and what your next step would be. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help you best. In the meantime, it’s important to remember when purging the unit to remove the nozzle on the end of your wand. Make sure there are no kinks in any of the hoses and the unit is receiving pressurized water of at least 50 P.S.I.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Just Problems!
on December 23, 2019
Posted by: NoPressure
Gender:Male
The first day using it, the trigger handle stuck open. The next time we used it, the trigger started working again, but the soap dispenser would not work no matter what we did (yes using the correct nozzle). The third time using, the motor stopped after about 10 minutes and wisps of smoke came form the housing. Now dead.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greeworks Tools , Digital Engagement Team, January 2, 2020
Hello There
Thank you for the review. Sorry to hear of the challenges that this 2300 PSi Electric Pressure Washer (5107502) is providing. We hope that, with some basic troubleshooting procedures, we can get your Pressure Washer (5107502) back in working order.
Please contact our technical support department at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help you best.
Thank you for the review. Sorry to hear of the challenges that this 2300 PSi Electric Pressure Washer (5107502) is providing. We hope that, with some basic troubleshooting procedures, we can get your Pressure Washer (5107502) back in working order.
Please contact our technical support department at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help you best.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good Power Washer with Minor Issues
on December 3, 2019
Posted by: Colorado STeve
from Fort Collins, CO
Gender:Male
This power washer does the job I expect to see from much more expensive and powerful washers. I have cleaned a lot of crud from my garage floor and driveway with it, including dried paint drippings, oil spots, and winter road crud. It stores into a small size, which for me is a big plus.
My only complaints: 1)the high pressure wand tends to stop rotating, which greatly reduces its effectiveness. I have learned to always spray WD40 into the nozzle and store it nozzle-up, and respray just before using it. This seems to do the trick. 2) I accidentally pulled it over during usage, and the plastic handle broke; this handle is of poor design. It would be nice to buy a replacement handle, but I cannot find one... ;(
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great little PW unit.
on November 25, 2019
Posted by: Master Clean 72
from Camdenton Missouri.
Gender:Male
Bought this Green works power washer in 2017 in Gig Harbor area WA. state. used it probly 3 to 4 times cleaning the years of gunk off the back deck, stairs from fir trees, looked like new wood after, moved on to the back sidewalks and two car garage parking front carport and the RV parking concrete throughout with awesome results complete updated look of driveways and access paths around house with 65 douglas firs dropping debris 10 years or more gone in an afternoon . Key Note ..read all the directions and drain all the water tank hoses and PROBLEM FREE you will succeed. . do not understand negative reflecting reviews as this is not my experience at all. low water pressure from water source or poor handling storage of unit is my guess. but none the less my opinion is of one great tool for the price easy moving around adequate hose wand and power cord lengths . still works looks brand new. great design . bought cleaning head adapter as well. I give it 4 star on all categories. 5 star worthy but i never rate at 5 for any review as I am realistic . only if it was free. thank you greenworks for making property sale without problems... realtor loved the cleanse it achieved. profits yes we did.. moved to Ozarks and it still works fine RV is shiny clean. A grade
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Working just as I thought it should
on November 11, 2019
Posted by: Wallerrj
from Henderson, Nevada
Gender:Male
Does a great job
Cleans very well and is quiet
I really wish it came with the red nozzle tip also
Cleans very well and is quiet
I really wish it came with the red nozzle tip also
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
cleaning basement floor
on November 5, 2019
Posted by: lagtime
from youngstown ohio
Gender:Male
Used it twice last year on my patio worked about as well as a strong waterhose.. Tried using this week to clean my basement floor plugged it in, turned water on turned power on and got NOTHING. Tried several times same result. Another example of you get what you pay for. After reading the reviews Greenworks should replace each one of the complaints with an upgraded model. Its not the air in the waterline.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenwotks Tools , Digital Engagement Team, November 8, 2019
Hello lagtime
Sorry to hear for the challenges that this 1800 PSI pressure washer is providing. We'd like to troubleshoot with you a little more to try and identify the problem. If you could either send an email to info@greenworkstools.com with your contact number so that one of our Greenworks specialists can get back to you or give us at 1-888-909-6757 (1-888-90WORK). All we ask is that when you are calling, please have your serial number, date of purchase and model ready at the beginning of the call, so we can help you best.
Sorry to hear for the challenges that this 1800 PSI pressure washer is providing. We'd like to troubleshoot with you a little more to try and identify the problem. If you could either send an email to info@greenworkstools.com with your contact number so that one of our Greenworks specialists can get back to you or give us at 1-888-909-6757 (1-888-90WORK). All we ask is that when you are calling, please have your serial number, date of purchase and model ready at the beginning of the call, so we can help you best.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great little unit
on October 19, 2019
Posted by: jeffbob
Gender:Male
I have been using this model for about a year and it always does a great job.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com