Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
2
Disappointed
on April 7, 2020
Posted by: Mkremp50
from Lehigh valley, pa
Gender:Male
But this machine last year used It 2 or 3 times started it up today and a piece was broken on it don't know if it happened over the winter or when letting pressure build up it broke Like some of the other reviewers have mentioned. Can't seem to find a replacement part, It's sad we spent so much money for only a few uses.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, April 7, 2020
Hello Mkremp50
Thank you for your feedback. We are sorry to hear you have been experiencing problems your Electric Pressure Washer (5104402) and we would love to help you resolve this issue. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We look forward to hearing from you
I’ve switched over to all electric and was hoping I could find a powerful washer. I have had a greenworks mower and decided to try this unit out. You will not regret it! Great build quality! No leaks, instant on... no hassle of maintenance, etc. I’m extremely happy with it.
The machine is great for small jobs around the yard. Excellent for car washing. Not enough power to quickly pressure wash a sidewalk or driveway. Biggest con was that after only one month of use, the connection where the water hose attaches to the unit LEAKS AND SPRAYS WATER LIKE CRAZY! I needed something quick and cheap, so its good for the price, however, I wish I would have waited and got a gas unit with more power.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, March 31, 2020
Hello Kellz Sorry to hear of the challenges you are experiencing with your 1600 PSI Electric Pressure Washer (5100102). For users connecting their pressure hose to the unit or trigger for the first time, we suggest adding pressure washer or dish detergent to the rubber seal at each end of the hose. This will allow for easier installation and a snug fit. The Greenworks Pressure Washer comes with a one-year warranty directly from Greenworks, please connect with us on our direct line at 888-909-6757 or by email at info@greenworkstools.com with any questions or warranty needs you have with regarding your pressure. We have a very dedicated customer support team here to help you in any way we can.
Nothing but problems with this device. Overheats, shuts off, refuses to start. Less than 1 year later, it is dead.
Waste of money. Stay away.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, March 31, 2020
Hello Blaine Thank you for your feedback. We are sorry to hear about your experience with the 2300 PSi Electric Pressure Washer (5107502). We would like to assist you further, but we do require some additional information from you. Please note, this pressure washer comes with a one (1) year warranty. Since we are unsure what the issue is with your unit, we suggest contacting our customer support center at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com and one of our representatives will be able to go through some troubleshooting options with you. If necessary, we can also discuss the warranty process and what your next step would be. All we ask is that when you're contacting Greenworks, you have your serial number, date of purchase and model number ready so we can help
I had a gas powered unit that finally gave up. Out of the box I ran this unit for six hours straight cleaning deck, fence and siding on house. I couldn’t be happier. As this unit has less GPM and pressure than my old gas unit I was not sure it would do as good a job. I will definitely recommend this unit.
For an inexpensive, small power washer this works great. We used it to clean our siding which had years worth of moss and dirt from previous owners. We used a bleach solution in the bottle first, then rinsed it down. We saved a bundle doing ourselves rather than hiring someone. Now it is ready to be painted :) We had two issues. One (our fault) is that we did not realize the wand needed to be stored indoors during the Winter and found out when we took it out this year and it was split open. The other problem is finding the replacement wand so we can clean our deck. We just need a new wand not the entire gun.
Purchased the unit a year ago. Sat all winter. Started it today and within minutes of releasing air and letting unit build pressure, the coupling on high side blew.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, March 30, 2020
Hello Bb1165 Thank you for reaching out to Greenworks Tools. We're sorry to read of your recent experience and would love to discuss this further. We’d would like to get a better understanding as to what the issue may be and work towards a resolution for your 2000 PSI Electric Pressure Washer (5104402). Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com we have a very dedicated customer support team here to help you in any way we can.
I bought today. Excellent cleaning up close or within 7 feet. No pressure to clean 2nd story. Waste of money.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, March 30, 2020
Hello TravisB2020 Thank you for your review. The 15 Amp 2700 PSI 1.2 GPM Electric Pressure Washer, 5104402 will reach heights of over 20 feet, you get a 50% more water flow which means reaching higher areas. We would like to speak to you about the challenge you are experience please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com we have a very dedicated customer support team here to help you in any way we can.