Customer reviews from greenworkstools.com
Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Average customer rating
4.5
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,048
4 Stars
598
3 Stars
116
2 Stars
83
1 Star
213
91%of customers recommend this product.
(
3,299 out of
3,628)
Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
1
Worked great for about 1 hour
on April 20, 2020
Posted by: Jackson D
from Memphis, Tn
Gender:Male
I got this pressure washer after doing a lot of research and reading a lot of reviews. It worked like a dream for about the first hour. Then it broke and snapped at the end of the wand while I had the pressure going. It was kind of scary. I'm not sure if I just had a defective unit or if this is a common issue but it is certainly worth paying attention to.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Problems
on April 19, 2020
Posted by: sarge10
from fort payne, al
Gender:Male
Bought this last year used it 3 times put it up got it back out today to pressure wash deck it would not start. The cord keeps tripping the plug or something Ive pushed the reset button and nothing so your right you get what you pay for. I went online to see if i could troubleshoot it and nothing talked about the problem I'm having with it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , April 23, 2020
Hello sarge10
Thank you for your feedback. Sorry to hear that you're experiencing an issue with your pressure washer. Sometimes, when the unit will not turn on, it starts pulsating or turning off during use most of the time it is due to air that is stuck in the pump from the customer's previous use. This can be fixed by assembling the unit as per usual, no extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, reinstall your nozzle and continue squeezing the trigger then turn on the unit with your opposite hand. At this point, any trapped air should be eliminated – thus allowing the unit to run freely. *Please try all nozzles and note any differences in performance.
If you have tried this suggestion and are still experiencing an issue, please kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance.
*Please be advised due to the current pandemic COVID-19 we're experiencing delays. We thank you for your patience and understanding.*
Thank you for your feedback. Sorry to hear that you're experiencing an issue with your pressure washer. Sometimes, when the unit will not turn on, it starts pulsating or turning off during use most of the time it is due to air that is stuck in the pump from the customer's previous use. This can be fixed by assembling the unit as per usual, no extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, reinstall your nozzle and continue squeezing the trigger then turn on the unit with your opposite hand. At this point, any trapped air should be eliminated – thus allowing the unit to run freely. *Please try all nozzles and note any differences in performance.
If you have tried this suggestion and are still experiencing an issue, please kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance.
*Please be advised due to the current pandemic COVID-19 we're experiencing delays. We thank you for your patience and understanding.*
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Results
on April 17, 2020
Posted by: Maslions
from Vero Beach, FL
Gender:Male
I bought this model one month ago after having good results with one of GreenWorks smaller( too much plastic) models. This model gets the job done! I get more work because of Great Results
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Fathers day gift
on April 16, 2020
Posted by: Anonymous
from Las Vegas, NV
Gender:Male
I've used my pressure washer about 4 times a year to wash the driveway, stucco, and pool decking. It works great for around the home. The only problem is the hoses are prone to kink and once the do the jacket is weakened and the hose will fail soon after. I am on my 3rd hose.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
great pressure washer
on April 14, 2020
Posted by: Seachell
from Waldorf, MD
Gender:Female
This is a light weight pressure washer, but VERY powerful for the size. This is my second one. The first one we burned up and the second one is still going strong. I did have to replace the hose because it sprung a leak while using, however it was well worth it! I had my first one for three years and now going on three years for my second one.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Hose sprung a leak first summer using it.
on April 9, 2020
Posted by: Ryguy973
Gender:Male
Went to replace hose and the Handle was corroded on water nozzle, not totally surprised by that. But the way the hose would always get Kinks and never be Easy to keep kink free without going over it multiple times was very disturbing. The hose eventually blew a leek that was unfixable. Went to take nozzle odd and it snapped, again I’ll take fault for that. Bought new hose and nozzle not realizing certain electric nozzle was needed. Into this machine near 100 already this year and still not sure what I’m going to get. Very quick to blow whatever fuse box it’s connected too. Just not happy with it, right now.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Digital Engagement Team, April 9, 2020
Hello Ryguy973
Hello there, We're sorry to hear you are having issue you are having with our 2200 PSI pressure washer.
Over time with use, the pressure washer nozzles may collect dust, dirt and calcium build-up which as a result cause the pressure washer to malfunction while in use. To solve this problem, you can soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with hot water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
If you find that this suggestion does not yield results, please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We are here to help.
Hello there, We're sorry to hear you are having issue you are having with our 2200 PSI pressure washer.
Over time with use, the pressure washer nozzles may collect dust, dirt and calcium build-up which as a result cause the pressure washer to malfunction while in use. To solve this problem, you can soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with hot water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
If you find that this suggestion does not yield results, please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com. We are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor quality
on April 8, 2020
Posted by: Jeff99
Gender:Male
After only a few uses the wand is leaking. Determined its not the o rings. Opened up the wand and water is spraying out from the seam where two parts are molded together. It appears you have to buy a whole new wand which is a third of the cost of the machine and not in stock. I guess you get what you pay for. I bought this for weight savings and small jobs. Save your money and buy one that will last more than a few uses.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
No more gas!
on April 8, 2020
Posted by: biobob
from Wilmington, NC
Gender:Male
This is a a great unit for the homeowner. I've had my gas pressure washer in for expensive service twice in the past two years. I've always used ethanol-free gas and fuel stabilizer...no more! Picked this one up yesterday and restored 50 feet of fence in no time. It does a great job and works as well as my comparable gas pressure washer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com