Customer reviews from greenworkstools.com
Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Average customer rating
4.5
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,048
4 Stars
598
3 Stars
116
2 Stars
83
1 Star
213
91%of customers recommend this product.
(
3,299 out of
3,628)
Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
1
Worked well, until it quit mid-job
on September 7, 2020
Posted by: tlcslp
from Providence, RI
Used this about 5 times total. Today, in the midst of spraying off citricstrip, it died. Power light is on but the unit is totally dead. Tried purging air and nothing. Out of warranty because I bought it last year. Planned obsolescence is extremely annoying and expensive.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 10, 2020
Hello tlcslp,
We're sorry to hear your GreenWorks pressure washer is no longer functioning. Please be advised if the unit has not been properly shut down after use it can be in resting mode. To activate the pump you would simply squeeze the trigger handle. Please also make sure to purge the unit prior to each use:
The unit should be off.
Connect the garden hose to the pressure washer.
Connect the high pressure hose and the spray gun/wand. No nozzle.
Turn the water on.
Hold down and squeeze the trigger on the spray gun to purge out any water or air from the unit for a good 1 - 2 minutes. This will relieve any built-up pressure.
While you're still holding the trigger switch the pressure washer to on.
This unit does come with a manufacturer's warranty and we will gladly take a closer look into these issues should the above troubleshooting not help. Please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
We're sorry to hear your GreenWorks pressure washer is no longer functioning. Please be advised if the unit has not been properly shut down after use it can be in resting mode. To activate the pump you would simply squeeze the trigger handle. Please also make sure to purge the unit prior to each use:
The unit should be off.
Connect the garden hose to the pressure washer.
Connect the high pressure hose and the spray gun/wand. No nozzle.
Turn the water on.
Hold down and squeeze the trigger on the spray gun to purge out any water or air from the unit for a good 1 - 2 minutes. This will relieve any built-up pressure.
While you're still holding the trigger switch the pressure washer to on.
This unit does come with a manufacturer's warranty and we will gladly take a closer look into these issues should the above troubleshooting not help. Please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor Performance
on September 7, 2020
Posted by: Helmet
from St. Louis, MO
Gender:Male
Bought 2 of them 2 years ago to use at our primary home and lake home. They have probably been used 15-20 hours each. Both will now not operate, no matter what I try!
They were a waste of money!
They were a waste of money!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 10, 2020
Hello Helmet,
Thank you for your feedback. We are sorry to hear about the experience you have encountered with your pressure washer.
The unit not functioning, can be caused by a few factors such as excess air trapped in the pump, clogged nozzles or no nozzle being installed. Here you will find some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all of your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. If you are still experiencing issues, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Thank you for your feedback. We are sorry to hear about the experience you have encountered with your pressure washer.
The unit not functioning, can be caused by a few factors such as excess air trapped in the pump, clogged nozzles or no nozzle being installed. Here you will find some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all of your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. If you are still experiencing issues, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best Pressure Washer!
on September 7, 2020
Posted by: JohnnyFive
from Weaver, Al
Gender:Male
I bought this product from hearing about it through friends. And let me tell you I do not regret it! This pressure washer has so much power!!! It will handle all your needs! No gas because it’s electric! Win win!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Perfect Power Washer for the Home
on September 4, 2020
Posted by: BrianP1191
from Warwick, RI
Gender:Male
I have one and bought 2 more for my adult children who bought homes this year. Perfect for around the yard jobs, cleaning walks, driveways, ect..
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Honored Warranty and a great power washer
on September 4, 2020
Posted by: Greatnorth00
from Brownville, Maine
Gender:Male
I owned one of the models and a seal blew on the first one. But when I contacted greenworks about my issue they honored the warranty and immediately sent me a new unit. Not only that but the one I have now runs amazing and is a very powerful machine. Top keep this model running at its full potential. Plug it in directly into the wall on a deviated 20 amp circuit, and drain the water out after each use. After this experience I will continue to buy Greenworks Pressure Washers.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Super easy to use
on September 2, 2020
Posted by: TGELETER
from Murfreesboro TN
Gender:Male
I bought this about last month and I am so happy i did because it is helping me with my business and overall cleaning
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
LOVE IT!!!
on August 31, 2020
Posted by: PeggyG
from Morgan City, LA
Gender:Female
I purchased this electric pressure washer after owning a gas power for year. I just couldn’t handle the bulkiness of the gas power. Best thing I ever did. I couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great!
on August 30, 2020
Posted by: JJJM
from New jersey
This tool has lasted me a year and does everything I need with a power washer. No complaints and it has paid for itself after a years worth of work.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com