Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
5
Great Quality
on September 15, 2020
Posted by: Thumbs up
from Boiling Springs South Carolina
Gender:Male
I’ve bought this pressure washer over a month ago I was waiting too write a review after using it several times, I’ve bought this too pressure wash my wooden fence and after using it for 3.5 hours straight I’m very happy with the quality and pressure it has, I also used it for my neighbors fence using it 3.0 hrs straight also highly recommended
I personally believe that for anyone looking for a maintenance free pressure washer without out compromising power. It is incredible the power that the machine has. Also, it`s very response at the touch of the trigger. no more gas for me = $$ in my pocket.
I had a gas power washer and the carburator kept getting clogged. I purchased this electric one after using a friends. It is just as powerful and its easy to use. My wife uses it and thinks its nice. The price is right.
yet another owner with a 1600 that will not reset. used it a few times now nothing. the main problem here is MADE IN CHINA.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 14, 2020
Hello fluff,
We are sorry to hear that you are experiencing an issue with your pressure washer. This issue can be caused by a few factors such as excess air trapped in the pump, clogged nozzles or no nozzle being installed. Here you will find some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all of your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 5) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 1-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact GreenWorks 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
I bought this about a month ago and it is everything it claims to be. I've washed everything on my property from the car to the house itself and haven't had any issues. I was using a 3400 psi gas washer before and this unit performed just as good if not better. Highly recommend
This is by far the best power washer ever. This specific pressure washer is perfect for multi functions. I use this washer for my detailing business, it is powerful enough to wash cars but not too powerful that it'll ruin the paint. But not weak where it cannot do other stuff. I can also clean my driveway like a breeze. It is also perfect for the siting on the side of the house, bricks, fences, I have cleaned carpets as well. This truly is multipurpose tool.
This product lasted less than a year until the very brittle metal lower end, where the water hose connects to the pump broke. This broke with simple normal use. No way to buy parts and good luck trying to talk to anyone to help you.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 14, 2020
Hello brokercop,
Thank you for your feedback. We are sorry to hear that you have encountered an issue with your Pressure Washer. We apologize for the delay in responding to your requests. We have recently encountered a very high volume of emails and phone calls. Our team has been working tirelessly to appropriately address each one. We do ask for your continued patience during this time. Please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter