Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
5
Nice Unit
on May 21, 2021
Posted by: Paul N
from New Jersey
Gender:Male
I bought this to supplement/replace my gas power washer. Initially I wondered if it was powerful enough and with the flat spray nozzle it is not as good as the gas washer but the turbo nozzle is great and works as well as the gas washer at 2400 psi. This unit is more portable and easy to use.
The other thing is it is easy to store.
The soap applicator is also great and better than my old one.
I purchased the 2700psi Green Works power washer in April, 2021 and the upper handle came damaged. I opened a ticket and am now being ignored for over a week and am stuck here with no resolution. My ticket # is 428682. Please resolve this ASAP, ignoring your damaged product is not a solution. It won’t magically disappear. Please do the right thing and stop wasting my time.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, May 20, 2021
Hello NotHappy2
Thank you for your review. We are sorry to hear about your issue with your Pressure Washer. We are happy to hear you have reached out to us. We do apologize for the existing wait times. With the spring season here, so is our busiest season. Our team is doing our best to operate under existing guidelines as well. Rest assured, someone will be in contact with you soon. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. Your continued patience is greatly appreciated by our team.
This product worked great until it seized up 3 months in. Had to trash it and buy a new one. Disposable product for sure!!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care , May 20, 2021
Hello guy1700,
We are sorry to hear about this experience and that you felt throwing it out was your best option. Had you contacted our Customer Care team, they would have been more than happy to investigate your potential warranty options. If you or any other customer reading your review, ever find that something like this has happened when using any of our products, please contact our customer support center at 1-888-909-6757 (1-888-90WORKS) as soon as possible. We will always investigate it further to see how we can assist you, especially if you are still under your warranty. If you would like to contact us, just so we can learn more about your experience and take note of what happened, please feel free to call us or send us an e-mail at info@greenworkstools.com.
When I bought this unit, I was a little concerned that it wouldn't have enough pressure. It definitely has plenty of pressure to do everything that I will require of it. We have now used it for approximately 20-hours and it has been running strong with no problems. I recommend this product.
I bought this small pressure washer hoping it would be enough, and not to hard to manage. My patio had not been cleaned in several years. As you can see in the photo, it did an amazing job. It was easy to assemble, and lightweight. I highly recommend it.
The assembly of the product out of the box is super easy and fast. There is an attachment for every need. The turbo attachment made the dirtiest concrete look new again in a short amount of time. The soap attachment is perfect for the washing of my car, vinyl siding and fence. I won't have to hire out these services now that I can do them myself. So far it has done an awesome job. No complaints.