Super easy to assemble but easier to use. Purchased it to wash our patio but I already cleaned sidewalks, washed cars, stripped old paint from door frame, and the list goes on. The only knock is on the customer service for order updates, called two times and spent a total of 4 hours waiting. . . when I finally did speak to someone I was put on hold twice for an additional 30 minutes each time.
Wheel fell of with normal use!! It came off the metal part from the welding. I haven’t even had this unit a year! It looks it it was corroded off due to water. Isn’t it supposed to withstand water?! It is a water pressure right?!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care , June 3, 2021
Hello SSamantha,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We received our Greenworks pressure washer about a month ago and we love it! We have been cleaning yard furniture, decking and our rugs got a good cleaning as well. This thing is awesome! Love the design and the ease of storing and moving the unit. It's also great to have the different nozzles in an easy to reach place. The hoses and electrical cords are all easy to put away and everything is neat and compact. Our yard looks amazing and I can't wait to try it out on our cars next. Thanks for making a great product!
The Greenworks Pro 3000-PSI electric pressure washer was very easy to assemble. The unit was as powerful as the gas models I have used previously. It cleaned several different surfaces with ease including concrete, stone and vinyl. I would highly recommend this pressure washer to anyone looking for an efficient and powerful pressure washer. Your family and neighbors will also enjoy the much quieter operation of this unit as well.
I like it and does the job in washing my car. Very robust and built well. The only thing I dislike is the delay of the pump turning on (3-5 seconds) the moment you engage the washer trigger. I find it annoying.
Today was the first time I used this after receiving it almost 2 months ago , Putting on the handles and hose caddy’s was easy , I like that storing it it stands up ,,,, I srarted washing my pool patio deck , and using the 25°, was excellent, also used the 15° for some tough spots and was very pleased, the noise level was minimal , you guys hit a home run with the set up and design , I look forward to many years of use ,,, Thank you
I have used my power washer 4 times now and I have found that it is very difficult to unhook the wand from the washer. The hose hookup is too close to the wand hookup and I kept hitting my knuckles on the hose knob. Today I could not remove the wand from the washer. I tried everything to get it off. I finally had to get a pipe wrench to unscrew it. I didn’t even have it on that tight for fear of not being able to get it off. I have more power washing to do and now I’m afraid to use it. I have just about killed my hands trying to unhook it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 11, 2021
Hello Mandy11,
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that one of our agents was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.