Customer reviews from greenworkstools.com
Greenworks - 1800 PSI Pressure Washer - Green
Average customer rating
4.6
(1,529 Reviews)
Rating breakdown 1,529 reviews
5 Stars
1,194
4 Stars
225
3 Stars
39
2 Stars
22
1 Star
49
94%of customers recommend this product.
(
1,299 out of
1,387)
Customer Reviews for Greenworks - 1800 PSI Pressure Washer - Green
Customer Rating
1
Poor quality and support
on May 26, 2021
Posted by: Rick5221
from Rockwood, Michigan
Gender:Male
Bought the unit in fall of 2020. Used a few times then the water outlet broke on motor. Contacted company by E-mail. I have not been contacted as of May 2021. I can not find replacement parts or support.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, May 27, 2021
Hello Rick5221,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST.
You can always ask us questions as well using the Q&A section on our website!
The Water Outlet Connector goes by part number 332031936. It can be purchased on our parts website using the following link. https://greenworks.ordertree.com/oil-cap-assembly-2000902.html
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST.
You can always ask us questions as well using the Q&A section on our website!
The Water Outlet Connector goes by part number 332031936. It can be purchased on our parts website using the following link. https://greenworks.ordertree.com/oil-cap-assembly-2000902.html
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Major disappointment!
on June 20, 2021
Posted by: Anonymous
from Martinsburg WV
Gender:Male
Bought this 2300 green works pressure washer at the end off summer last year. I used it once to spray off my car. My plans was to use it to clean driveway so zu can seal it and to clean the siding. It runs for 30 seconds and shuts off. Maybe thermal overloads. It was coming back on but after the 3rd time cycling this way it does do anything. Unplugged it test GFCI. What’s the deal… this thing has been used once for 10 minutes. Very very unhappy with this product!!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 28, 2024
Hello Gd Fn Bs.
Thank you for taking the time to share your concerns. It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 45PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble, please contact Greenworks by Chat on www.greenworkstools.com or at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to share your concerns. It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved! Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 45PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble, please contact Greenworks by Chat on www.greenworkstools.com or at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Multiple Uses - Multi Task Device
on July 8, 2021
Posted by: clydieboy
from Utica NY
Gender:Male
Nozzle selection Choices - quick connect fitting - I have used this washer to clean vehicles - wash down vinyl siding - clean recreational vehicles - wash deck - power wash driveway. Nozzle choices have allowed me to tailor the washer to the job at hand - choices that I never had previously.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on July 23, 2021
Posted by: 141986
from Memphis tn
Gender:Male
Bought this several months ago it’s easy to use and does a great job
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jim Mez
from Northeast PA
Gender:Male
Verified Purchase:Yes
Great power and convenience for an electric power washer! Works great and a great value.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Works well
on June 21, 2022
Posted by: Bill217
Gender:Male
I received this pressure washer on time and in good condition. I like the amount of pressure it has for an electric pressure washer, but wish it had more flow. I feel the pump would last longer if it did not try to build all the pressure and keep running at high speeds when not using, like whole washing a car. Overall good pressure washer, but could use some revamping.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great for Race Cars!
on July 7, 2022
Posted by: Venturini Motorsports
from Concord, NC
When our race cars come back from the race track covered in brake dust, tire rubber, caked in dirt, grass, and everything in between, THIS is the pressure washer we reach for. Not only is it compact and easy to use, but it’s just as powerful as any old pressure washer we’ve used in the past. With it being electric instead of gas powered, we love that we can use it inside and it’s not any louder than the machines we use on a daily basis. It’s also so convenient to store, that we can easily load it in any of our trailers. The only downside to this unit is when we want to use it outside, we have to be close to an electrical outlet or use an extension cord.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Good, easy to use machine
on August 6, 2022
Posted by: Pebbly
from Northwestern Ohio
Greenworks 3000 psi pressure washer
The machine doesn’t t have the pressure of a gas machine, that I am accustomed to using, but it does have enough pressure to meet my needs and there is much less hassles than dealing with a gas. This is the first machine I have purchased for personal use, as such there are a few improvement that I think would make the machine more user friendly. The first I think would be a huge improvement; put a drain plug in the soap dispenser tank so unused solution can be easily drained. Or better yet, make the tank easily removable so the solution could be poured out. Maybe tabs molded into the tank that fit into pockets or clips on the frame with 1 hand bolt, similar to the handle bolts, to secure it. With a quick connect like the hoses for the machine to draw the solution out during use. It is really a hassle removing unused solution now. Next, improve the wand mount. Maybe angle the bracket on the handle & put a push clip for the nozzle end on the frame. Next is a small, nice to have thing; a hook maybe on the handle for a garden hose. You need a hose to use the machine, it would be nice to be able to store a hose neatly with the machine so everything is there.
Overall I think this a very good, easy to use pressure washer & I’m looking forward to being able to use it for large & quick cleaning tasks.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com