I had an out of box failure with the first one. Greenworks promptly replaced it and told me to keep the first one. 2nd one came in a few days and works great. Now I have extra accessories.
Very dissapointed in pressure being described as 2000psi. Not even close....
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, September 20, 2021
Hello AR_15,
Thank you for your review. We're sorry to hear that you are having trouble! Please not that there are a variety of factors that may lead to a loss or lack of pressure. Please try out the following suggestions! 1) Always purge any excess air from the pump prior to use. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit. 2) Ensure a nozzle is connected. Pressure varies depending on the nozzle. 3) Ensure that the water source is fully opened and is at least 60PSI. 4) There should be 10' of unrestricted garden hose between the hose spigot and the unit, any kinks will prevent the flow of water from going into the unit and prevent proper pressure.
If this issue persists, we kindly suggest contacting our team at info@greenworkstools.com. Please use the subject line "Help Request - Reviewer Response".
When we lost our power washer due to Hurricane Ida we needed a pwer washer strong enough to clean the muc from the walls and basement floor. We are so pleased with this unit. It performed beyond expecatations!