Customer reviews from greenworkstools.com
Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Average customer rating
4.5
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,048
4 Stars
598
3 Stars
116
2 Stars
83
1 Star
213
91%of customers recommend this product.
(
3,299 out of
3,628)
Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Posted by: Mark Schabes
from Tampa, Fl
Gender:Male
Verified Purchase:Yes
Unimpressed with pressure. Way to low to complete with gas powered washers. I can place my hand over the nozzle without it even hurting. Won’t provide much use at all for my home pressure washing needs. Quality of machine looks nice, just way to weak.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 9, 2021
Hello Mark Schabes,
Thank you for the review! We would like to offer a few suggestion in the hopes it will help resolve the matter you are experiencing. Generally, there are a few causes that create this problem. First, ensure a nozzle is connected. Second, ensure that the water source is fully opened and is at least 60PSI. Lastly, there should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Hoping this was maybe a misstep and will be able to correct with these suggestions. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for the review! We would like to offer a few suggestion in the hopes it will help resolve the matter you are experiencing. Generally, there are a few causes that create this problem. First, ensure a nozzle is connected. Second, ensure that the water source is fully opened and is at least 60PSI. Lastly, there should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
Hoping this was maybe a misstep and will be able to correct with these suggestions. If ever you have specific questions or concerns about one of our products, please feel free to contact our Customer Care department using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So Easy To Use
on November 7, 2021
Posted by: Subvet
from Jacksonville, Florida
Gender:Male
I had a gas engine pressure washer for a couple of years and every time I wanted to use it, I had to send it to the repair shop first. This Greenworks pressure washer is so easy to use and it comes with a very long electrical cord and long pressure hose. Also, it comes with a "turbo" nozzle that REALLY works well!! Great machine! The only negative is, the handle is too short for me at 6' 4". But I solved that by strapping a piece of 1/2" pipe to it to make a better handle for me. But, it is a great machine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product!
on November 5, 2021
Posted by: Parker4
from Columbus,GA
Gender:Male
Bought this to replace another brand that wore out. Tool worked better and faster than other brand we had before!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Craig Lang
from Texas
Gender:Male
Verified Purchase:Yes
Washer works great. Wand holder does not hold wand. 2nd time I used it, as I was putting it up, I bumped wand. It fell out of holder into lake. No parts available. Been waiting over 2 months for a replacement wand.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, November 5, 2021
Hello Criag,
Thank you for your review. We are terribly sorry to hear about this experience. Please note that these parts are currently available. You may purchase them through our helpline at 1-888-909-6757; please note that they will not be found on our parts site at this time. The part numbers can be referred to below!
31140363AB Gun
31145363 Metal Wand
Thank you for your review. We are terribly sorry to hear about this experience. Please note that these parts are currently available. You may purchase them through our helpline at 1-888-909-6757; please note that they will not be found on our parts site at this time. The part numbers can be referred to below!
31140363AB Gun
31145363 Metal Wand
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Waste of money
on November 4, 2021
Posted by: HunterAna
from Mississippi
Gender:Female
I bought this because it’s small and seemed like less of a hassle to get out. It’s the biggest hassle to get out because it comes on 1 out of every 5 times I get it out to use it. I’ve been able to use it only twice with zero issues at all.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, November 5, 2021
Hello,
Thank you for your review. We appreciate your honest feedback. It is unfortunate to hear that you are having issues. The concern that you have brought up sounds like it may be related to the line not being bled out. This is a task that should be completed before and after EACH use.
Before use, set up the unit as per usual. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. Reinstall one of your clean nozzles and continue using the unit. At this stage, if the unit shuts off when a nozzle is installed be sure to try all nozzles. A faulty nozzle may cause the unit to shut down.
When shutting down, complete the process above but once you shut the water off, press the trigger one more time to alleviate any air.
Please note that the process above says to bleed for 3 minutes. This is only required the first time and then once in a while but only a minute should be required before and after use.
We hope this helps! If issues persist, please give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com. We would be happy to look into this with you.
Thank you for your review. We appreciate your honest feedback. It is unfortunate to hear that you are having issues. The concern that you have brought up sounds like it may be related to the line not being bled out. This is a task that should be completed before and after EACH use.
Before use, set up the unit as per usual. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. Reinstall one of your clean nozzles and continue using the unit. At this stage, if the unit shuts off when a nozzle is installed be sure to try all nozzles. A faulty nozzle may cause the unit to shut down.
When shutting down, complete the process above but once you shut the water off, press the trigger one more time to alleviate any air.
Please note that the process above says to bleed for 3 minutes. This is only required the first time and then once in a while but only a minute should be required before and after use.
We hope this helps! If issues persist, please give us a call at 1-888-909-6757 or send an email to info@greenworkstools.com. We would be happy to look into this with you.
Written by a customer while visiting greenworkstools.com
Posted by: Manolita
Gender:Female
Verified Purchase:Yes
Very happy so far, have used only once for the moment.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing must purchase
on November 4, 2021
Posted by: Crysrea82
from Benoit, ms
Gender:Female
I owned this pressure washer for approximately 4 years and literally use it for every project to clean. We have used it so much, I recently purchased another one for us to have for other projects! It has enough power to clean about everything, mud or grease. I highly recommend this pressure washer, it’s light weight to move around easy and definitely easy to hook up fast. You will not be disappointed
Written by a customer while visiting greenworkstools.com
Posted by: Samoht
from Fl
Gender:Male
Verified Purchase:Yes
Not having to use gasoline on a powerful power washer is a huge deal for me. The power washer works smoothly and cleaned up my driveway effortlessly. This tool was way better that I expected particularly after fighting a gas powered washer to get it started and having to return a leaky electric power washer from a different manufacturer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com