Customer reviews from greenworkstools.com
Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Average customer rating
4.5
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,048
4 Stars
598
3 Stars
116
2 Stars
83
1 Star
213
91%of customers recommend this product.
(
3,299 out of
3,628)
Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
1
Keeps cutting off
on March 5, 2022
Posted by: Ron 0830
from Hoover, Al
Gender:Male
Reading other reviews, I must have gotten the lemon. It runs a few minutes, tries to run, cuts off. Must reset. Wait about 15 minutes. Then the same is repeated. Looked online. Following all suggestions. Called Gardenworks. Got same info as on line. I just want to swap it out for one that works. Used less than 6 times. It is a pain in the lower digestive system.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, March 7, 2022
Hello Ron 0830,
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself.
We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible.
It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved. Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 60PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble and willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying the issue mentioned.
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself.
We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible.
It sounds as though your nozzles may be clogged or there is some air trapped in the unit, these are common issues. With the following troubleshooting, this should be resolved. Please be sure to follow closely as these steps are not as effective when altered.
1) To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3) Ensure that the water source is fully opened and is at least 60PSI.
4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you are still having trouble and willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying the issue mentioned.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Most Powerful Electric Washer
on March 4, 2022
Posted by: John3000
from St George, UT
Gender:Male
Be warned that this unit may trip 15 Amp GFCI outlets. I had to replace three GFCI outlets with 20 Amp versions to avoid tripping the GFCI almost every time the sprayer went from standby to spray. It was not the sustained current load that was an issue, because the breaker never tripped. Once I upgraded the outlets, the pressure washer worked flawlessly.
The description on the website says this is a 2.0 GPM model, but the box and some of the paperwork say 1.1 GPM. That confusion almost caused me to return it thinking they sent the wrong one. The flow rate and pressure depend on the spray tip being used, so I can understand the confusion.
What I found is this pressure is the best you can get without getting a gasoline model.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good Performance
on March 4, 2022
Posted by: ADI22
from New Orleans, LA
Gender:Male
I have experience with satisfied environmentally friendly performance. It has a good enough pressure to get the job done perfectly. I'm impressed with the effective spray patterns for the specific nozzles.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
2300 pro gets the job done
on February 24, 2022
Posted by: JungleJim
from Philadelphia,Pa.
Gender:Male
I bought this last year and have used it on my rear sidewalk and car. The weather has been in the 60ds the last couple of days so I did my fence.
Written by a customer while visiting greenworkstools.com
Posted by: Crutch
Verified Purchase:Yes
Mighty pressure washer. Not heavy for moving around, enough power to do a great job.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
3000 psi power washer
on February 21, 2022
Posted by: monnikers
from Fort Myers, FL
Gender:Male
I bought this a month ago. My previous electric power washer was rated at 1700 psi and was poor at best. This unit does a great job on my car rims, driveway and sidewalk. Finally a electric power with the cleaning power of gas.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Ease of use due to awesome balance; great product due to ease of use.
on February 20, 2022
Posted by: Alfi2001
from Hayesville Nc
Gender:Male
I bought this a couple of months age and it is so much better than my gas powered pressure washer. My wife loves to use it on he porches without my help at all…..so I like that too
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Design and Performance
on February 19, 2022
Posted by: ElBueyMetal
from Anaheim, CA
Gender:Male
I am 100% satisfied with my pressure washer. Great ergonomic and maneuverable design. This unit the job done exactly how I want it done every single time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com