Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
5
Pleasantly Surprised!
on March 8, 2023
Posted by: Conscientious Buyer
from Houston, TX
Gender:Male
I used my new unit today for the first time and was surprised how well it performed, it being an electric washer. My passed experience was only with a gas pressure washer. This model is just as powerful. To you gas users, you don't know what you're missing. I am not missing buying gas and oil or constantly pulling on a cord to try to get it started. Switch over, you won't be sorry.
Got tired of cleaning carbs on gas PWs despite using fuel stabilizers, for residential this is a nice plug and play unit. Turbo nozzle is the key for cleaning concrete/brick/rock surfaces quickly. Motor pulls a good load so make sure you run it in an empty 15Amp circuit or 20A if you have to run something else. Only downside is trigger spring tires out your hand for constant use, but most PWs are like that.
Tool works great. I am not a fan of the provided high pressure hose. The hose comes tightly coiled and wants to remain that way, causing it to get tangled and kinked if not careful
Pros: Convenient, Cost-Saver, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy GreenworksTools, February 28, 2023
Hello,
We want to thank you for providing feedback to us about your pressure washer and we are very thrilled that you love your tool. We are sorry that it keeps coiling up on you and sometimes gets tangled. Sometimes the hoses are coiled up for a long period of time and with the material on the inside of the hose, can take some time to straighten out.
Please know that our designers and product developers will occasionally read these comments, so we really appreciate it when customers share their thoughts with us.
I purchased this a month ago and my first test was washing my backyard patio. I only tested the turbo tip and did a fair job on getting rid of Oil/Grease residue from my BBQ. I will try the 15 degree angle to see if it works better. Detergent compartment not needed - was going to use Foam Soap to wash my vehicle, but its better to purchase a seperate Foam Cannon. If this is just for standard cleaning. It works very well. But if you want to use it for auto detailing.. I don't know. Will find out once I start testing my foam cannon.
Pros: Convenient, Cost-Saver, Easy to Use, Effective
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello Asian Weekend Warrior,
We are glad to hear you are enjoying your Greenworks 2300 PSI Pressure Washer! Each of the spray tips has a different spray pattern. Before starting any cleaning job, determine the best spray tip for the job. The following chart offers some general guidelines to help you choose the best spray tip for your application. 25º – green nozzle: Uses a medium angle of spray for washing sensitive and soft surfaces (deck, fence, aluminum etc.) 40º – white nozzle: largest angle of spray used for cleaning surfaces quickly and for rinsing. Turbo nozzle rotates in a zero to 15-degree spray pattern in a circular motion to break down tough dirt and grime. The spray pattern can cover area of 4 to 8 inches wide, depending on a distance between the tip and the surface being cleaned. When using the pressure washer for the car, it is always best to start with a plain water rinse to remove any loose mud, salt, or bugs. For this, you will want a 25 (green) or 40 (white) degree nozzle. Do not go any lower than that. You will risk damage to the paint with a 0- or 15-degree nozzle. Please test out the spray nozzle before use to choose the right spray for the job. If it ends up that you are having an issue with the Pressure Washer, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for your feedback.
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello Valued Greenworks Customer,
We are glad that you are enjoying the overall performance of this Pressure Washer and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Do not hesitate to give us a call with any future questions, comments, or concerns at 1-888-909-6757 (1-888-90WORKS). We would be happy to help.
I bought this about 2 years ago and have used it to wash the car and power wash my huge deck. It has worked perfectly. However I just took it out to wash the car and the motor assembly broke. I called GreenWorks service and after sending a picture of the issue and diagnosing the part the service person told me that they would send me a brand new unit. I was honestly expecting to pay for a new part, so was happily surprised!
Pros: Easy to Use, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello PowerJim,
Thank you for your review. We are sorry to hear about your issue with your Greenworks Pressure Washer. We are happy to hear you have reached out to us and that our Experience team was able to assist you with your warranty claim. We really appreciate you letting us know about your excellent customer service you received. We thank you for your ongoing support!
I had an older Greenworks pressure washer. Had it over 8 years. Was time to replace it. There was one primary brand I was after. Greenworks. Bought another one. Went to a higher pressure and more features. Bought the surface cleaner also. Just used it to wash a sidewalk and concrete pad just outside the garage. What normally took almost 2 hours was done in 35 minutes. Likely used less water. If time savings and water savings equals return on investment, then I’m off to a good start.
Pros: Convenient, Cost-Saver
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, February 27, 2023
Hello Spring Cleaning
We appreciate you taking the time to leave positive feedback about your newly purchased pressure washer. We are happy to hear that you are enjoying it and it is saving you time and money because that's the feedback we want to hear! If it ends up that you are having an issue with the pressure washer, please contact Customer at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues. Thank you for being a valued Greenworks customer.