Customer reviews from greenworkstools.com
Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Average customer rating
4.5
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,048
4 Stars
598
3 Stars
116
2 Stars
83
1 Star
213
91%of customers recommend this product.
(
3,299 out of
3,628)
Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
3
Needs Work
on April 22, 2023
Posted by: Spauthy
from Hershey, PA
Gender:Male
Let’s start with the shipping box. At over 40-pounds, the box could benefit from having cut-out handles on the sides for better control in loading. The upper handle only slides onto the lower handle without any groves. Regardless of how tight you make the handle bolts and knobs, the upper handle will flap back and forth when moving the machine. The spray gun and wand combination is short for tall users (e.g., over 6-feet). Prepare for a sore back. The a.c. cord has plenty of reach. The high-pressure hose, however, could use another 5-feet of length to avoid having to move the machine as often. While the Quick Start Guide identifies the Power switch, neither the guide nor the Operator Manual describe the switch operation. Depressing the switch only places the unit in “stand-by” mode.” The pump will remain in the “stop” condition until you pull and hold the spray gun trigger. Then it will take about 3-seconds for the pump to energize and produce pressure. This delay is important to know as the pump is not constantly running as may be the case in other types of pressure washers. Releasing the trigger stops the water pressure and places the pump back in stand-by mode. A nice feature overall but one that needs a description in the manuals. The descriptions for both the 15-degree and 25-degree spray tips are the same (??). The 25-degree tip did a good job of removing algae and mold from the foundation and siding. It also made quick work of spider droppings. The 15-degree and 40-degree tips were not tested. The Turbo nozzle was lacking in its ability to remove long-standing stains. A 38-year-old,1500 psi unit performed better. The unit runs quiet given it is an electrical pressure appliance. It also eliminates the hassle of maintaining a gas-powered unit.
Pros: Easy to Use, Quiet, Effective
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, April 24, 2023
Hello Spauthy,
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and share with the relevant Greenworks team. Please don't hesitate to reach out to Greenworks with any further questions or warranty needs. We can be reached at 1-888-909-6757. Thanks again.
Customer feedback is so very important to us when it comes to designing our products for current or future customer needs. We will take your feedback and share with the relevant Greenworks team. Please don't hesitate to reach out to Greenworks with any further questions or warranty needs. We can be reached at 1-888-909-6757. Thanks again.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Keeps blowing hoses.
on April 22, 2023
Posted by: BradB1
from Summerville, SC
Gender:Male
The washer keeps blowing hoses. Just put our 2nd one on, used it twice and already has blown a hole . Not happy at all
Pros: Convenient
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 24, 2023
Hello BradB1,
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two hoses experiencing the same problem. If you are interested in discussing these issues directly with our team, please give us a call 1-888-909-6757 (1-888-90WORKS).
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two hoses experiencing the same problem. If you are interested in discussing these issues directly with our team, please give us a call 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best Pressure Washer
on April 20, 2023
Posted by: Gonzalez_03
from Edinburg,TX
Gender:Male
Replaced out an old electric pressure washer I’ve had a couple years now and the difference is CRAZY!!! The power behind what looks like a little pressure washer but packs a huge punch. This pressure washers is by far the best pressure washer I’ve owned and I cannot be any happier with the product. This is an awesome purchase for those who wants powerful pressure washer that is not so big and bulky it beats having to get gas and lug around a heavy pressure washer. It’s lightweight and portable but will definitely leave you in shock with the spectacular job it does. 10/10 would recommend!!!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy assembly/great pressure
on April 20, 2023
Posted by: Jon1986
from Palmetto, fl
Gender:Male
Just bought for my house and driveway. Works great so far. Looking for more project that require pressure washing!
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Critical metal part broke
on April 19, 2023
Posted by: Jac007
from Virginia
Same problem as many other customers. The metal part at the outlet of the high pressure side of pump where the hose connects (through a metal pin) broke. This is a serial defect that can potentially cause injury. This product should be recalled and the part in question should be redesigned and replaced.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 20, 2023
Hello Jac007
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Experience at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Experience at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best electric pressure washer
on April 17, 2023
Posted by: Anonymous
from Wilkes barre pa
Gender:Male
Works great. As powerful as gas without the hassle
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Same problem as CraigO
on April 14, 2023
Posted by: MPMa
from Chambersburg PA
Gender:Male
After plugging it in and turning it on the connection where the pressure hose connects below the motor broke. Looks like the cast aluminum connection was too thin. Please not that I really like this pressure washer but that thin connection someone should have seen that it will not last. Also 45 minutes on hold is to TO long. Come on Greenworks get your support together.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 17, 2023
Hello MPMa
We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry that you are having an issue with one of our products! With the spring season here, so is our busiest time of year which unfortunately means increased wait times. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love my power washer
on April 13, 2023
Posted by: sandy925
from Indiana
Gender:Female
I bought this last year and have used it many times! I just power washed my deck and it did an amazing job, yes I did get close to the deck with the nozzle, but it just ate the dirt right off! I have used it to power wash my house also, and again it did a great job as long as you get close enough to what you are washing! I love my Greenworks tools! I have a snow thrower, push lawn mower, riding mower and leaf blower! I thought I was having issues with my rider, but everything is good on that machine! These products are just so much easier for me to use!
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com