Customer reviews from greenworkstools.com
Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Average customer rating
4.5
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,048
4 Stars
598
3 Stars
116
2 Stars
83
1 Star
213
91%of customers recommend this product.
(
3,299 out of
3,628)
Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
3
hairline crack in alum housing at hose hookup
on August 5, 2023
Posted by: jaybyrd
from tappahannock Virginia
Gender:Male
1st time I used it this year I hear a pop niose and water everywhere. Found hairline crack behind the house hose hookup see pics
any replacement ?
any replacement ?
Pros: Easy to Use
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , August 7, 2023
Hello jaybyrd,
We're sorry to hear about the condition of your unit. We'd gladly take a closer look into this issue with you. Please contact us at 1-888-909-6757 or through chat direct on our site. We're here to help.
We're sorry to hear about the condition of your unit. We'd gladly take a closer look into this issue with you. Please contact us at 1-888-909-6757 or through chat direct on our site. We're here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
great for the price
on July 24, 2023
Posted by: AaronD
from Stillwater,NY
Gender:Male
[This review was collected as part of a promotion.] I have used this a couple times now and it works good. Has good water flow and pressure. the 40 degree nozzle has less pressure than the others, perfect for car washing. The only downside is the delay when you first squeeze the trigger. Not a big deal though.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Garbage
on July 20, 2023
Posted by: Frustrated customer !
from Indianapolis
Gender:Male
Made it 4 years with mild use (maybe used 40 times) now no longer works. There is power but the engine no longer runs. No idea why? So now it’s just garbage in a landfill. Was hoping it would last longer. Very disappointed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , July 20, 2023
Hello Frustrated customer !,
We appreciate you taking the time to provide this feedback on your pressure washer and apologize that you've run into issues with the engine. Although you are past the warranty period, an Authorized Service Dealers may still be able to help with troubleshooting. To find a dealer in your area, visit
https://www.greenworkstools.com/pages/authorized-service-center-locator then enter your zip code, and the nearest service center.
We appreciate your longstanding loyalty as a customer and hope this experience doesn't bring it to an end.
Should you have any further questions please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
We appreciate you taking the time to provide this feedback on your pressure washer and apologize that you've run into issues with the engine. Although you are past the warranty period, an Authorized Service Dealers may still be able to help with troubleshooting. To find a dealer in your area, visit
https://www.greenworkstools.com/pages/authorized-service-center-locator then enter your zip code, and the nearest service center.
We appreciate your longstanding loyalty as a customer and hope this experience doesn't bring it to an end.
Should you have any further questions please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great pressure washer!
on July 16, 2023
Posted by: JO1203
Gender:Male
I bought this product a while ago and have been extremely satisfied with it. It was a cheap but quality buy that helped me with a lot of projects.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great machine
on July 13, 2023
Posted by: MichelP
from South Portland, ME
Gender:Male
Bought this a few weeks ago and it was seamless to put together. Works well, aside from shutting off when used too long. Still happy with purchase!
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Well built with quality material
on July 10, 2023
Posted by: BigK1968
from Northern Nevada
Gender:Male
Works well on pavers and concrete. Will be moving on to a truck restoration where I hope the 3,000 psi will come in handy.
Would prefer the wand retainer was a little more robust but other than that no complaints.
Would prefer the wand retainer was a little more robust but other than that no complaints.
Pros: Convenient, Easy to Use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good pressure washer
on July 9, 2023
Posted by: Anonymous
from Mansfield ohio
Gender:Male
I bought this and it works good on alot of
Different materials overall 10/10
Different materials overall 10/10
Pros: Easy to Use, Effective, Powerful
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
DO not buy, will not start ,
on July 9, 2023
Posted by: Al56
from Leak Elsinore, CA
Gender:Male
Just bought this model, stopped working mid car wash, pice of junk
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 10, 2023
Dear Al56,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases.
Here you will find some troubleshooting suggestions for you to try!
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you have tried these steps and are still experiencing issues,please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases.
Here you will find some troubleshooting suggestions for you to try!
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to fail to function normally.
Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you have tried these steps and are still experiencing issues,please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com