Customer Reviews for Greenworks - 1800 PSI 1.2 GPM Pressure Washer (Open Frame) PWMA Certified - Green
Customer Rating
1
Great when it works, then it doesn't.
on December 11, 2023
Posted by: croe6262
Gender:Male
Bought the unit at the end of September. Used three times about 40 minutes each washing down the patio, then the pump failed (December). Expected way more from this unit.
Response from greenworkstools.comBy Greenworks, December 12, 2023
Hello croe6262,
We are sorry to hear that you are experiencing an issue with your pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or by chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
Brought this to replace a gas pressure washer that I had to play around with every year to get it to start. No more messing around with the carb to get it started. Performed just as well as the gas pressure washer without the yearly starting issues.
This is a well designed pressure washer. It is compact yet sufficiently powerful with 1900 PSI to clean the garage, patio, walls, windows, or other surfaces. It is lightweight and easy to move around.
It's a small machine, but it packs quite the punch. I spilled a can of wood stain on my driveway, and luckily, this pressure washer was delivered earlier that day; I hooked it up, and it took that wood stain right off my concrete.
[This review was collected as part of a promotion.] The presuwasher was exactly as represented. Very powerful, fast, quite, and foaming attachment is great for the upstairs windows.
I'm a handyman in a 55+ resort and power wash over 30 houses a year. I've been using a competitors 1.1 GPM electric unit, but tend to burn them out every other season. Not only is this unit noticeably better and saved me quite a bit of time, but the 3 year limited warranty and 10 year motor is worth the extra money for me alone. Quiet and powerful. I'm very happy with it.
Have had this pressure washer about three years, every use has been a hassle getting it to work. Always the same problem, lousy pressure switch. Normally I manage to get it going by disassembling the switch and polishing the nylon shaft and inner casting with some lapping compound. Not this time, couldn't get the pressure switch to let the pump run, so I called customer service. Got what sounded like a teenaged girl who had basically no clue what I was talking about, although she does get high marks for effort. She referred me to a service center in Phoenix, but when I talked to their service tech, I was told they don't work on "consumer products, only commercial". SO..... I removed their el cheapo pressure switch and made up a manual switch on a cord that will let the pump run as it should, even though I have to hold a "dead mans" switch. Truthfully, Greenworks couldn't give me one of their products in the future. And please Greenworks, don't bother responding with your usual lame response about how sorry you are. I already know exactly how sorry you are.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 16, 2023
Hello Bob208107,
Thank you for taking the time to voice your concerns about your customer experience with us. It is unfortunate that this process has made you lose confidence in us. We want nothing less than for you to be satisfied with your purchase. If you wish to reopen your case and investigate your options further, we do encourage you to contact us back at 1-888-909-6757 (1-888-90WORKS). This will allow us to look into your customer profile for specific details regarding the case and look into the option that is best for you!
[This review was collected as part of a promotion.] I bought this to replace a very old Husky 1800 pressure washer. My brother in law told me greenworks were good products. He was right this pressure washer is awesome. I highly recommend this light weight pressure washer.