Customer reviews from greenworkstools.com
Greenworks - 2100 PSI (SGS Certified) 1.2 GPM 13Amp Compact Electric Pressure Washer - Green
Average customer rating
4.6
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,410
4 Stars
259
3 Stars
46
2 Stars
24
1 Star
57
94%of customers recommend this product.
(
1,527 out of
1,625)
Customer Reviews for Greenworks - 2100 PSI (SGS Certified) 1.2 GPM 13Amp Compact Electric Pressure Washer - Green
Customer Rating
2
LEAK FROM MANIFUL AT WEEP HOLE
on May 19, 2023
Posted by: EEORE
from RICHMOND VA.
CAN NOT GET ANY HELP FORW 3 DAYS NOW . NO CALL BACK. KNOW INFORMATION O THE INTERNET FOR THE PROBLEM IAM HAVING ON A LEAK.
Pros: Cost-Saver, Easy to Use, Environmentally Safe, Effective
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 19, 2023
Dear EEORE
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Critical Design Flaw
on May 18, 2023
Posted by: Barry R
from Ojai, CA
Gender:Male
My experience was the same as Craig O's. I purchased the 2300 psi electric pressure washer, model # GPW2300 back on 4-17-19. The high pressure hose connector sheared off. It's a poor design relying on very thin aluminum. Like Craig O., I was very careful using the Power Washer- it was never abused. Making matter worse, entering the part number I would need to replace into the Greenworks search engine produced no results; the Chat window put me into an irrelevant loop; Help called back, but the product isn't supported after expiration of the three year warrant.y It's not an item you take to the repair shop, so they don't supply parts. This is bothersome because an otherwise working product in perfect condition becomes a candidate for landfill waste over a minor part that lasts about the length of the warranty period.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 19, 2023
Hello Barry R,
Thank you for your feedback on this matter. Your honest input is appreciated as we are always looking for areas to further improve our products to ensure our customers are completely satisfied. We see you have been in touch with our team. We are happy they were able to support you with other options for replacing the hose connector. Please know, if you need further support or have any questions do not hesitate to reconnect through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.
Thank you for your feedback on this matter. Your honest input is appreciated as we are always looking for areas to further improve our products to ensure our customers are completely satisfied. We see you have been in touch with our team. We are happy they were able to support you with other options for replacing the hose connector. Please know, if you need further support or have any questions do not hesitate to reconnect through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
BETTER THAN excellent 5 STARS
on May 17, 2023
Posted by: aqua
from Michigan
Gender:Male
GREAT pressure washer, I have 2 other heavy duty PW but this one is very comfortable and work great for light to medium jobs.
Pros: Convenient, Cost-Saver, Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use
on May 16, 2023
Posted by: Brino
from Wilmington, OH
Gender:Male
easy to use, great for cleaning concrete driveway as well as vinyl siding.
would defiantly recommend
would defiantly recommend
Pros: Easy to Use, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to assemble, great build quality
on May 14, 2023
Posted by: suptt14
from NC
Gender:Male
This was one of the easiest pressure washers I have assembled. The quality feels heavy duty and really didn't need the instructions at all. This is my first Greenworks products so looking forward to seeing the kind of longevity it has. I really needed something to detail my cars, but also pressure wash our patio and sidewalks. This pressure washer seemed to fit the bill better than any others I could find. Most were either aimed at detailing cars with a high GPM and low PSI or visa versa.
Pros: Convenient, Easy to Use, Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Haven’t used it but I can tell it’s t!ts
on May 12, 2023
Posted by: Notch Johnson
Ready to let her rip! She looks like a beautiful thing, let’s go!
Pros: Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Decent light duty, but broken casting
on May 11, 2023
Posted by: KevinV
from Kalamazoo, MI
Gender:Male
I've owned this for a few years and it works pretty well for a light duty residential use, washing cars, patio furniture, etc. I struggled a bit with it on the deck as it didn't produce enough pressure with the surface cleaner attachment I had. I could use the 15° nozzle but it would take an eternity. If you have a large deck, driveway, or pool deck you are planning on cleaning I would look for something else.
It's a bit fiddly to move around with the location of the hose and cord attachment points, that seems like it could have been thought out better.
The lag for the pump to spool up can be a bit annoying as well, but for occasional use it's workable.
I found myself limited by the extension cord more than I thought I would be, plus you now have three hoses/lines to deal with when trying to move it around instead of just two.
This spring when I went to get it out I found that the casting on the pressure side of the pump was broken, I have no idea how it happened as it was working when I put it away last and hasn't been disturbed.
It's a bit fiddly to move around with the location of the hose and cord attachment points, that seems like it could have been thought out better.
The lag for the pump to spool up can be a bit annoying as well, but for occasional use it's workable.
I found myself limited by the extension cord more than I thought I would be, plus you now have three hoses/lines to deal with when trying to move it around instead of just two.
This spring when I went to get it out I found that the casting on the pressure side of the pump was broken, I have no idea how it happened as it was working when I put it away last and hasn't been disturbed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Customer Care, May 12, 2023
Hello KevinV
Thank you for bringing your concerns to our attention. These parts can sometimes crack when the pump was not properly winterizing / stored and the water froze, expanded, and damaged a piece of the brass. We would recommend contacting Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for a proper evaluation. This is not a difficult part to replace, so it should be a fairly smooth process. Your Greenworks pressure comes standard with a 3-year (homeowner) Greenworks limited warranty from date of purchase.
Thank you for bringing your concerns to our attention. These parts can sometimes crack when the pump was not properly winterizing / stored and the water froze, expanded, and damaged a piece of the brass. We would recommend contacting Greenworks directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for a proper evaluation. This is not a difficult part to replace, so it should be a fairly smooth process. Your Greenworks pressure comes standard with a 3-year (homeowner) Greenworks limited warranty from date of purchase.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use
on May 11, 2023
Posted by: Pressuretowash123
from Ohio
Gender:Female
We have been powerwashing sidewalks and our our stone well covers. It works great. Easy to put together.
Pros: Convenient, Cost-Saver, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com