Customer Reviews for Greenworks - 2100 PSI (SGS Certified) 1.2 GPM 13Amp Compact Electric Pressure Washer - Green
Customer Rating
5
Great product
on May 24, 2023
Posted by: Cat's Meow
from Lawrenceville, GA
Gender:Female
I bought the pressure to clean my deck and my deck furniture and umbrella. However, the first time I used it was to clean cushions and umbrellas, and the cement area around our community pool. It worked great! Everything looks new again. The unit was easy to put together and use. I highly recommend this product.
Bought this to replace my gas powered pressure washer. So nice not to have to deal with oil/gas/exhaust. Cleans my patio well especially with the turbo attachment.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
CAN NOT GET ANY HELP FORW 3 DAYS NOW . NO CALL BACK. KNOW INFORMATION O THE INTERNET FOR THE PROBLEM IAM HAVING ON A LEAK.
Pros: Cost-Saver, Easy to Use, Environmentally Safe, Effective
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 19, 2023
Dear EEORE
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
My experience was the same as Craig O's. I purchased the 2300 psi electric pressure washer, model # GPW2300 back on 4-17-19. The high pressure hose connector sheared off. It's a poor design relying on very thin aluminum. Like Craig O., I was very careful using the Power Washer- it was never abused. Making matter worse, entering the part number I would need to replace into the Greenworks search engine produced no results; the Chat window put me into an irrelevant loop; Help called back, but the product isn't supported after expiration of the three year warrant.y It's not an item you take to the repair shop, so they don't supply parts. This is bothersome because an otherwise working product in perfect condition becomes a candidate for landfill waste over a minor part that lasts about the length of the warranty period.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 19, 2023
Hello Barry R,
Thank you for your feedback on this matter. Your honest input is appreciated as we are always looking for areas to further improve our products to ensure our customers are completely satisfied. We see you have been in touch with our team. We are happy they were able to support you with other options for replacing the hose connector. Please know, if you need further support or have any questions do not hesitate to reconnect through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.
This was one of the easiest pressure washers I have assembled. The quality feels heavy duty and really didn't need the instructions at all. This is my first Greenworks products so looking forward to seeing the kind of longevity it has. I really needed something to detail my cars, but also pressure wash our patio and sidewalks. This pressure washer seemed to fit the bill better than any others I could find. Most were either aimed at detailing cars with a high GPM and low PSI or visa versa.
Pros: Convenient, Easy to Use, Environmentally Safe