Customer Reviews for Greenworks - 2100 PSI (SGS Certified) 1.2 GPM 13Amp Compact Electric Pressure Washer - Green
Customer Rating
5
Powerful!
on November 20, 2023
Posted by: HenryA
from Salina, KS
Gender:Male
It's a small machine, but it packs quite the punch. I spilled a can of wood stain on my driveway, and luckily, this pressure washer was delivered earlier that day; I hooked it up, and it took that wood stain right off my concrete.
[This review was collected as part of a promotion.] The presuwasher was exactly as represented. Very powerful, fast, quite, and foaming attachment is great for the upstairs windows.
I'm a handyman in a 55+ resort and power wash over 30 houses a year. I've been using a competitors 1.1 GPM electric unit, but tend to burn them out every other season. Not only is this unit noticeably better and saved me quite a bit of time, but the 3 year limited warranty and 10 year motor is worth the extra money for me alone. Quiet and powerful. I'm very happy with it.
Have had this pressure washer about three years, every use has been a hassle getting it to work. Always the same problem, lousy pressure switch. Normally I manage to get it going by disassembling the switch and polishing the nylon shaft and inner casting with some lapping compound. Not this time, couldn't get the pressure switch to let the pump run, so I called customer service. Got what sounded like a teenaged girl who had basically no clue what I was talking about, although she does get high marks for effort. She referred me to a service center in Phoenix, but when I talked to their service tech, I was told they don't work on "consumer products, only commercial". SO..... I removed their el cheapo pressure switch and made up a manual switch on a cord that will let the pump run as it should, even though I have to hold a "dead mans" switch. Truthfully, Greenworks couldn't give me one of their products in the future. And please Greenworks, don't bother responding with your usual lame response about how sorry you are. I already know exactly how sorry you are.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, November 16, 2023
Hello Bob208107,
Thank you for taking the time to voice your concerns about your customer experience with us. It is unfortunate that this process has made you lose confidence in us. We want nothing less than for you to be satisfied with your purchase. If you wish to reopen your case and investigate your options further, we do encourage you to contact us back at 1-888-909-6757 (1-888-90WORKS). This will allow us to look into your customer profile for specific details regarding the case and look into the option that is best for you!
While I have only used this for about an hour, it has saved me several hours of cleaning dirt and moss from between the pavers on my walkway. I have yet to test out the premium foam cannon, but between washing the house and cars, I'm sure I'll be spending many more hours with this pressure washer.
I bought this within the past week and immediately put it to use. Set up of the machine is easy and all the parts are of high quality standards. The machine is lightweight and easy to maneuver. The electrical cord is long, which limits the need for additional extension cords. I do plan to add a 50 foot hose given it is only provided with a 20 foot hose.
One tip for those interested in purchasing this pressure washer, reduce your idle time to avoid overheating the machine. During continual use, I notice no overheating issues. I am operating this in Hawaii and the yearly temperature ranges from 72 to 85° year-round.
Lastly, have fun.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Powerful
I won this unit at a fund raiser raffle and wasn't sure if it would be able to keep up with my gas powered pressure washer - BOY WAS I WRONG! This unit is hands down just as power as the gas unit I have (Honda 2600 psi) and no more hassle with maintenance or gas fumes and loud engine noise.