So far working ok. May be a little thin so time and use will tell the story. Used to buy a more expensive mat from American Floor Mats which had a "lifetime guarantee" but found that they fell apart after a year of use and they didn't make good or even respond to my letters and photos of the mat having torn apart so decided to try Staples at a less expensive price and seeing if I get a better result. Have had it about two weeks and so far it's doing OK.
This mat protects our carpet under the office chair which has 5 wheels. This is our second purchase the first mat lasted several years so the quality is very good.
Person involved went out of the normal way to provide help in selection and in checking out and then to getting the item out of the store for transportation.