The mats work pretty good over our new carpet. They could still be a little more sturdy so the chair wheels don't sink into them. Both me and my husband do NOT weigh much (under 160). Other than that issue they are very nice.
The clear mat is nice and has durable quality but moves on the carpet, it doesn’t stay in place, I’m constantly having to move it back to it’s original placement for my entryway
I would recommend this to a friend!
Response from StaplesBy Staples, Social Media, July 21, 2026
Hi Sanaa, I regret to hear your mat is not staying in place, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST. ^LH
Response from StaplesBy Staples Customer Service Expert, July 21, 2026
Thank you for reaching out! To get further assistance quickly, it’s best handled by speaking directly with one of our specialists. Please give us a call at 800-425-0049, and we’ll be happy to assist you further.
Response from StaplesBy Staples, Social Media, July 21, 2026
Hi Denise, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with your Staples Office Chair Mat. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^LH