was very disappointed when it was delivered damaged but as usual you sent a return label UPS picked it up and a new one was delivered in perfect shape 2 days later. Very happy.
This chair mat was filthy dirty curled on edge and not really cleanable. The delivery driver was unconcerned on the condition and stated it was just a litte dusty and would clean up. Not true. It also appeared as if other items had been drug over it. Not new condition.
This was a replacement mat. Once at home I found that it was half the thickness of my previous mat and smaller in size. My office chair makes dents in it. I wish I had purchased a thicker mat.
Basic but efficient. Arrived in great condition despite the lack of packaging (no plastic wrap or cardboard to protect the mat during the shipping process)