product was as advertised. size was good for the location we needed to place it in. we haven't had this too long but it appears it will perform satisfactory for our use. main concern was to not damage new hardwood floor in an office in which we use rolliing chairs. This is the second one we have ordered. Both came from their warehouse. Both we pretty dusty and dirty. Had to wash them before placing on floor. The second one was pretty bent up but put it outside in sun on driveway and it straightened out. Other than that no complaints about the product.
I purchased this product for my boss as a replacement. It's exactly what I wanted except that they shipped it rolled up and took me a week to get it to lay flat and he had a hard time rolling his chair on it until then.
I wish I could say this mat is perfect but I was disappointed to find that it was bendable enough to be rolled and put into a box for shipping. I expected it to be too rigid for that. It's a nice mat but not thick enough or rigid enough for plush carpet with a thick pad underneath. It would probably be best on low pile carpet with a thinner pad.
I was having problems with an old mat which had turned yellow and began to crack into pieces. The Economical Mat by Staples is the perfect replacement in my home computer room. It does just fine on the short pile rug. It doesn't creep or buckle and my chair glides across its surface very smoothly.