As advertised! I sit at my computer with my chair MOST of the day. It takes a beating and doesn't crack like others have done in the past. The MAT and customer service I give a resounding 25 stars!
Floor rep inquired if I needed help. I told him what I was looking for. It was not on the floor but he looked it up & saw it was in the back. He went and brought it to me. What more could you ask - perfect experience.