Carrier said it was delivered tonight but alas it is nowhere to be found!!! Oh the other two packages were there but this item-not so much. If you do have a problem such as this you're on your own if it's after 6pm. Customer service is shut down and there's no way to get in touch with the delivery service. If you want to drop $70+ on a magic chair mat that you may or may not get give this one a shot!
Came without packaging and has a black scuff on the back. Weak mat already has chair wheel dents in it. Would not recommend.
Response from StaplesBy April 23, 2020
We're very sorry to hear that you received a damaged product in your recent shipment. To request a return or exchange please contact us at 1-800-333-3330 option 3 or access our return center by logging into your online account and selecting My Orders.
Regret ordering product. For the money I should have purchased other similar product with "picks" on bottom of floor mat to hold in place. I'm constantly moving mat back in to place. Recommend checking other products.
This is working out perfectly to protect my wood floor. I spend hours at my sewing machine and rolling back and forth was starting to mark up the floor. This only moves about 1/2” throughout the day and it will be easy to sweep or even vacuum . I highly recommend it for wood floors; don’t expect it to work as well on carpeting as that is not what it is made for.
I ordered this chair mat to replace an identical mat that after several years had begun to crack. I bought it online and it was delivered to my door quickly and painlessly. It works well. The one concerning thing is that it indents quite a bit under my chair's wheels. The indents go away after being off the mat for a while but I'm thinking I might buy something stronger and thicker next time.