Customer reviews from Staples
Staples - Staples Carpet Chair Mat, 36" x 48'', Medium-Pile, (28591) - Clear
Average customer rating
3.8 out of 5
3.8
(15,336 Reviews)
Open Ratings Snapshot
Rating breakdown 15,336 reviews
5 Stars
6,820
4 Stars
3,320
3 Stars
2,196
2 Stars
1,343
1 Star
1,657
54%of customers recommend this product. 
(
7 out of 13
)
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Customer Reviews for Staples - Staples Carpet Chair Mat, 36" x 48'', Medium-Pile, (28591) - Clear
Customer Rating
2 out of 5
2
Dimples form very easily. Expected a more rigid ch
on May 9, 2022
Posted by: ROBERT O.
from Mount Pleasant
I read mixed reviews of people in the same weight range plus the chair weight stating completely opposite opinions. I got the mat and used 1 day before leaving on a trip. Dimples formed easily under the wheels still could move about but had to exert extra effort to get out of the dimpled wheel wells. The carpet we have was just installed with the best padding available but it was almost impossible to move about. Some type of chair pad/mat was definitely needed. Definitely better with mat than without one. When we returned home from our trip two weeks later dimples were under all the wheels just from the chair weight alone. The mat is for a high pile carpet but seems too soft. I have a concern that over time the chair wheels will cause the mat to crack. There are not many choices out there for residential high pile mats. The vast majority are for commercial low pile type mats.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Better than softer mats but not perfect
on November 9, 2020
Posted by: Thiax13
Minimal packaging (label only) which is great. Delivered flat; does NOT come rolled as others I have purchased (and now discarded). Made of firm sturdy appearing plastic but is not unbendable. Plastic is softer than I like; still functional. Yes the chair casters create dents. Worse with longer day duration use high end high pile carpeting and heavier users but less of an issue than with softer mats. Bonus: This mat has not been "creeping" on my floor - great to put it in place and know it will not move!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Quality worth the money
on April 13, 2023
Posted by: Mike_C
I first bought one of the chair mats for "medium" pile. I had actually measured by using a straightened paper clip and my carpet pile plus pad was exactly 3/4 inch thick as they specified... but my chair left dents in the plastic and I'm only 180 pounds. So... I returned it (Staples is very good about that) and ordered this heavier one (that they call 'high' for up to 1 inch thick carpet/pad combination). It is definitely the better choice. Move up a thickness compared to the basic rating and you'll be happier with your purchase!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Better than ezpected
on June 9, 2021
Posted by: ARTHUR S.
Ball chair rolls easily now. Was getting stuck in moderate pile twist broadloom. I'm not a lightweight. Recommended
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Staples 45" x 53" Extra High Chair Mat (20362-CC)
on April 18, 2022
Posted by: mp
Heavy duty. Works well on thick pile carpet. Lip fits nicely under desk.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Delivery on time mat is
on July 26, 2016
Posted by: Paula K.
Delivery on time mat is made of material that is too thin to support a chair in a carpet with any pile
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
fast service
on March 27, 2025
Posted by: TERESA L.
The mat does not stay in place and the material is very soft so my 140# sitting in my chair makes dents with the roller feet and the chair gets stuck in the indention.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Carpet Chair Mat
on July 25, 2016
Posted by: Paula K.
My Chair is leaving dents in my 45X53 High Pile Carpet Chair Matt. Lip. I do not know if they are permanent or not. I believe I would prefer a thicker Chair Mat that does not bend around the casters on my chair. I am afraid this mat will crack with repeated use. I have had the Chair but a week. I will continue to use it until I can determine if Matt is going to crack up like the last one or not.
Written by a customer while visiting Staples
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