Customer reviews from Staples
Staples - Staples Carpet Chair Mat, 36" x 48'', Medium-Pile, (28591) - Clear
Average customer rating
3.8
(15,336 Reviews)
Rating breakdown 15,336 reviews
5 Stars
6,820
4 Stars
3,320
3 Stars
2,196
2 Stars
1,343
1 Star
1,657
54%of customers recommend this product.
(
7 out of
13)
Customer Reviews for Staples - Staples Carpet Chair Mat, 36" x 48'', Medium-Pile, (28591) - Clear
Customer Rating
5
Staples® 45 x 53 High Pile Carpet Chair Mat Lip
on May 15, 2016
Posted by: Paula K.
The mat is sturdy and works well. The store did not have the mat in stock but it was delivered within 48 hours of purchase to my door. The mat was easy to flatten out so it was usable within in a hour or so after I laid it out.
Written by a customer while visiting Staples
Customer Rating
5
Desk Chair Mat
on February 9, 2021
Posted by: F.B.
It was received quickly & intact. It is clear so the carpet can be seen thru it & I expected it will be very durable. I would recommend it to others.
Written by a customer while visiting Staples
Customer Rating
5
Chair Mat
on November 16, 2016
Posted by: Paula K.
Works great and great delivery service. Received the next day.
Written by a customer while visiting Staples
Customer Rating
2
Not what I needed
on September 6, 2021
Posted by: AMY A.
I ordered this mat because I needed one for carpet which it says it is for high pile carpet but it still dents in from my chair! I give up trying to find one that is actually thick enough!! I am sure it is fine for office carpet but I work from home 🤕
Written by a customer while visiting Staples
Customer Rating
3
Wrong size
on June 1, 2017
Posted by: Paula K.
The mat was great --- but the lip was too wide to fit under my desk so I had to return it. The product description did not say how wide the lip was.
Written by a customer while visiting Staples
Customer Rating
1
Shattered in One Year; Laughable Warrant
on April 24, 2012
Posted by: Paula K.
Despite being a more expensive chairmat than some other Staples models this "lifetime warranty" product showed stress cracks in about 10 months and started breaking into chunks a couple of months afterwards. When I contacted Staples about the warranty they referred me to the company which manufactures the chairmats for the Staples imprint. In order to get a replacement for the mat I was required to cut a 6 inch by 6 inch square from the old chairmat (hint: it will take power tools) to send in with all of my documentation...after which they'd take up to a month to send me a replacement. I did the cutting but it was a hard and potentially hazardous job. But I couldn't wait a month for a replacement chairmat so had to buy one of another brand for immediate use - and will stockpile the replacement if and when it arrives. I can't help but think these policies are deliberately intended to discourage people from pursuing their warranty coverage on a product that simply doesn't hold up to normal use and I'm disappointed.
Written by a customer while visiting Staples
Customer Rating
5
As described
on March 14, 2022
Posted by: THERESA A.
Delivered earlier than scheduled that’s a plus. Very stiff and for the price I hope it lasts a long time.
Written by a customer while visiting Staples
Customer Rating
4
Chairmat
on October 31, 2016
Posted by: Paula K.
Best one I've bought so far. Hopefully this one will last longer.
Written by a customer while visiting Staples