The product is fine for I need it for. I just wish it were cheaper. I can't believe a piece of plastic is over $20 and that there other ones there for over $50. That is rediculous.
We are on burber (spelling?)carpet and the pad is so soft the chair creates deep marks in the pad which take a great amount of time to raise back up. The old one I purchased from your store about 10 years ago was fine---it held its shape like it should. This one will not last very long.
Once down and in position it works well at just lying there. Unrolling that prickly monster without inpaling your fingers is impossible. You must fetch the Blackberry pruning gloves and then have a go. GOOD LUCK