Customer reviews from scotch-brite.com
Scotch-Brite - Zero Scratch Scrub Sponge, 6/Pack (526-5) - Blue
Average customer rating
4.7
(2,360 Reviews)
Rating breakdown 2,360 reviews
5 Stars
1,972
4 Stars
230
3 Stars
20
2 Stars
24
1 Star
114
76%of customers recommend this product.
(
211 out of
277)
Customer Reviews for Scotch-Brite - Zero Scratch Scrub Sponge, 6/Pack (526-5) - Blue
Customer Rating
3
Where, Oh Where Are My Scotchbrite Sponges?
on September 20, 2024
Posted by: Maggie May
Substandard quality seems to be everywhere frustrating consumers, and your blue sponges have joined the others.
I have been a Scotch-Brite cellulose user for many decades. My most recent experiences with the blue sponges has been disappointing. They are overall much thinner, the blue scrubby side is now thicker but the actual sponge is much thinner than older generation of this sponge. The sponges now separate where they are glued together which was never a problem before. The new sponge will disintegrate quickly after just a few days of use, this was never an issue before butl it is the case now. Why don't you be the First multi-billion manufacturer to who returns to quality products.
I have been a Scotch-Brite cellulose user for many decades. My most recent experiences with the blue sponges has been disappointing. They are overall much thinner, the blue scrubby side is now thicker but the actual sponge is much thinner than older generation of this sponge. The sponges now separate where they are glued together which was never a problem before. The new sponge will disintegrate quickly after just a few days of use, this was never an issue before butl it is the case now. Why don't you be the First multi-billion manufacturer to who returns to quality products.
Response from scotch-brite.comBy 3M, September 23, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Complete Trash
on April 2, 2024
Posted by: Kevin 1234567654321
These sponges are terrible. They fall apart after one or two uses. Three times stronger? Laughable. So frustrating. Your product is garbage.
Response from scotch-brite.comBy 3M, April 5, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
No good sponges
on March 31, 2024
Posted by: Nicks
Fall apart after one or two cleanings. Don't buy these.
Response from scotch-brite.comBy 3M, April 3, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Something has changed, blue sponge is now weaker
on March 24, 2024
Posted by: dishy
[This review was collected as part of a promotion.] For decades this sponge has been excellent. Most recent purchase, the sponge is falling apart - tearing - missing chunks and such just washing regular dishes. We have a collection of used blue sponges that are retired from dishes but good for dirtier cleaning. Now the latest sponges are falling apart so much they go into the trash as there isn't much left of the sponge side. Quality has gone way down.
Response from scotch-brite.comBy 3M, March 27, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Total disappointment
on March 19, 2024
Posted by: Jack S
I bought a six pack of these spounges and I could not be more disappointed. I only got one maybe two uses before the spounge started falling off the pad. I have use scotch bright brand spounges for years and never had such poor quality.
Response from scotch-brite.comBy 3M, March 22, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Sponges disintegrated
on March 17, 2024
Posted by: AnnH
The last three sponges, used within one week, completely disintegrated.
Response from scotch-brite.comBy 3M, March 20, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponges are falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right and you can have a more joyful cleaning experience. We hope you have a bright day!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
They've changed
on March 14, 2024
Posted by: What Happened
Ive been buying these for many many years and this last pack was awful !! The sponge is falling apart and Im constantly picking up little pieces... These use to last for Several weeks and would show no signs of falling apart. If the quality doesnt change for the better I will no longer buy these. I tried to add pictures but it wouldnt let me.
Response from scotch-brite.comBy 3M, March 15, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
New sponges falling apart
on March 5, 2024
Posted by: ChrissyDW
I purchased a 6 pack of sponges scotch bright blue. Every single one has fallen apart within a week. There are chunks of the sponge that just keep coming off. If you advertise quicker and stronger that is not happening with this pack at all. Very dissatisfied.
Response from scotch-brite.comBy 3M, March 8, 2024
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Written by a customer while visiting scotch-brite.com