Customer Reviews for Scotch-Brite - Zero Scratch Scrub Sponge, 6/Pack (526-5) - Blue
Customer Rating
1
Glad I'm not the only one
on March 12, 2015
Posted by: lae426
from NE Ohio
Gender:Female
I thought maybe it was me but i see others have noticed a difference in the blue scrub sponges. they are definitely not the same sponge i bought for years. the absorbancy is nonexistent! and I'm stuck with a pack of 18 of these:(
Have been buying these for years and used to love them. Now i will not buy them again. The product has changed for the worse. The sponge starts out slimier and flatter than the original and event he scrubber part seems less effective. The entire sponge last a fraction of what it used too and it takes on a foul smell sooner than before and falls apart in days vs months before.
Your sponge used to last a month. Now I am luck to get past two weeks. This is happening not just to me but also to friends and family. Very disappointing. I used to love your product.
I, too, recently bought a large package of non-scratch Scotch Brite sponges at Costco, and was so disappointed by the poor quality. They are so hard to use, don't clean as well as they old version, and wear out sooner. I hope the company goes back to the old but infinitely superior version quickly.
I've been using the blue non-scratch sponge for years and I've loved them. I, too, recently purchased a pack from my local retailer and the sponges are not the same as they were! The sponge is smaller with half the depth and now the grip is very uncomfortable. I am so disappointed.
Something has changed for the worse in the manufacturing of these sponges. I have used these religiously for years and years, buying them in bulk from Costco. The sponge has always performed as promised and each sponge would last a good long while. When the sponge would get dirty, I would send it through the dishwasher and it would come out as good as new! BUT NO LONGER!! Now, any oily residue on my dishes gets absorbed into the sponge and remains trapped there. Sanitizing them through the dishwasher cycle does nothing. Sanitizing them in water with a little bleach does nothing. In less than a week they become dirty useless bricks that won't even absorb water!! They are now useless kitchen tools lasting barely longer than a paper towel. It's interesting how it's the little things in life that produce both the greatest joy and the deepest disappointment. I'm not a review writer usually. A sponge is a tool which helps us solve problems: it cleans up messes and accidents. And the Scotch Bright non-scratch scrubbing sponge that WAS was an amazing little workhorse that came through every time and was a great value as it held up to rigorous scrubbing and was able to be cleaned and sanitized and used again and again. This NEW sponge, however, doesn't help me solve problems but has become a problem in and of itself. It locks into itself dirt and grime, it smells, and must be discarded by weeks end. Very disappointed in the changes made to these sponges!
Response from scotch-brite.comBy Rachel, Customer Service, April 1, 2015
Thank you for posting your comments. We are sorry to hear of your recent experience with our sponges. We would like the opportunity to make this right because we feel the same quality and cleaning properties you experienced previously with this product is what we would expect. Please call us directly at 1-800-846-8887 M-F 8am to 4:30pm with reference #6009545. Thanks again, and we look forward to your call.