Customer reviews from scotch-brite.com
Scotch-Brite - Zero Scratch Scrub Sponge, 6/Pack (526-5) - Blue
Average customer rating
4.7
(2,360 Reviews)
Rating breakdown 2,360 reviews
5 Stars
1,972
4 Stars
230
3 Stars
20
2 Stars
24
1 Star
114
76%of customers recommend this product.
(
211 out of
277)
Customer Reviews for Scotch-Brite - Zero Scratch Scrub Sponge, 6/Pack (526-5) - Blue
Customer Rating
2
Product has changed- doesn't last long anymore
on December 1, 2015
Posted by: LarB
Gender:Male
We have used this product for years but in the last few months (or more) we have noticed that these great sponges fall apart MUCH faster than they used, to. They are still functionally the same, but they just don't last very long anymore. Maybe a week, at most. We are so disappointed that 3M changed them so that they fall apart faster. They will not sell more sponges, they will just lose customers!
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Anonymous, Scotch-Brite™ Brand, December 3, 2015
Thank you for taking the time to share your feedback on our Non-Scratch Scrub Sponge. We apologize for the frustration here. We've passed along your comments to our development team, but our tech team would like to hear more from you in order to provide possible reasoning or resolutions for your experience. If you're interested in discussing this further, please call us directly at 800-846-8887 and mention case number 6332636. We've also sent this information to you directly via email. Thank you!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
what happened !!
on November 4, 2015
Posted by: rickTTTTTTTT
Gender:Male
We have used these for several years and can tell that the newest bag of them is inferior. They only last about 3 days and turn to mush, have to be thrown out.
Who ruined this product?
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite Brand, Social Engagement, November 12, 2015
Thank you for taking the time to leave your review on our sponges. We would not expect the performance you have described and would like the opportunity to make it right. For any customer experiencing quality issues we would ask they call our team for assistance at 1.800.846.8887 M-F 8am-4:30pm CT. Please know we will send you a direct e-mail offering assistance.
Written by a customer while visiting scotch-brite.com
Customer Rating
2
Great sponge/scrubber when it doesn't separate.
on October 5, 2015
Posted by: Lifeisgood
from Albany, NY, United States
Gender:Male
We have been using these sponges for many years and we really like them, but the last two times that I purchased theses sponges, the scrubbers has separated from the sponges.
I would recommend this to a friend!
Response from scotch-brite.comBy Anonymous, Scotch-Brite™ Brand, October 6, 2015
Thank you for taking the time to share your feedback on our Non-Scratch Scrub Sponge. The kind of performance you're describing is abnormal and we'd like to connect with you on a replacement solution to assist. We've sent you a direct email to pursue this process and we look forward to your reply. Thank you!
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Disappointed with quality
on August 22, 2015
Posted by: Whiskers2000
from ON, Canada
Gender:Female
I've been buying the same packages of these sponges & they *used* to be good, but no longer are. The scrub backing starts to peel off before I've even started to clean a non-stick pan. I throw them out within a few weeks & don't even use them much to clean because everything goes in the dishwasher. Very disappointed as these sponges are not cheap to buy!
No, I would not recommend this to a friend.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
What Happened?!?
on July 22, 2015
Posted by: connect2source
from Carmel-by-the-Sea, CA, United States
Gender:Male
I've used various versions of the years and about 2 months ago I've noticed that the sponge part begins to fall apart immediately, you can barely get 10 days out of them during medium to light use. Giant chunks then begin to fall off, rendering the whole thing useless after just a few uses. I'm done with these things for good and sick of picking up all the little blue and yellow chunks left behind in my sink and on the surfaces I've cleaned.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Rachel B, Customer Service, July 28, 2015
Thank you for taking the time to leave your review on our sponges, we are sorry to hear the last several batches have not lived up to the quality you have come to expect. For any customer who is having quality issues with our products we would ask they contact our team at 1-800-846-8887 M-F 8am-4:30pm CT. We would like the opportunity to discuss the trouble as well as make it right! Please know we will be sending you a personal e-mail as well. Thanks again.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Seem to be loosing volume of late
on June 23, 2015
Posted by: Mrs Thibodeaux
from Stuart,FL
Gender:Female
I have been using your blue non-scratch pads for many, many years. We shop at a big box store nearby and buy the large quantity packs. However, the last two purchases were very disappointing as the quality seems to be diminished by thickness of the pads. Is there as reason for this happening? Are you changing the formula? I hope not I will try another purchase but will not continue buying if I find this unacceptable quality.
No, I would not recommend this to a friend.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Cheaply Made
on April 4, 2015
Posted by: lionqueen
from Winston-Salem, NC, United States
Gender:Female
The 4.8 star rating that 3M wants you to see is, in fact, untrue in light of their recent debasing of this once excellent product. The vast majority of the 4.5-5.0 star ratings are 2, 3, 4, even 5 years old! For approximately 20 years, even I had insisted on no substitutions. ScotchBrite was the best, until my most recent purchase at a warehouse club facility. As soon as I held the sponge I was horrified that this once-upon-a-time wonderful product would be so downgraded by 3M. In my husband's hand this puny, cheaply constructed sheet of sponge attached to a thin layer of "scrub" material is lost. It only stands to reason, being a conglomerate, that 3M has reduced the intrinsic value of this product BUT NOT THE COST. Producing a quality product is apparently not hardwired into 3M; making "money for nothing" is.
This item is going back to the club store for a refund. I will never purchase it again & intend to advise them of the inferiority of what they are selling to their members.
This item is going back to the club store for a refund. I will never purchase it again & intend to advise them of the inferiority of what they are selling to their members.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy 3M Social Media, April 7, 2015
We have not changed our product at all. We would like to find out more about this package you purchased. Please give us a call at 1-800-846-8887. Thanks
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Mold/mildew smell recently
on March 18, 2015
Posted by: Meech
from New York
Gender:Female
We've used these forever, but in the last few months, our sponge seems to take on a moldy or mildewy smell that leaves that smell on your hands. We haven't changed anything in terms of the soap we are using or how we let it dry between uses. Anyone else notice this recently?
No, I would not recommend this to a friend.
Written by a customer while visiting scotch-brite.com