Customer Reviews for Scotch-Brite - Zero Scratch Scrub Sponge, 6/Pack (526-5) - Blue
Customer Rating
1
Quality changed for worse.
on November 11, 2021
Posted by: Potter
from Gettysburg, PA
Gender:Female
I have been using these sponges for years, and been satisfied with them. However the most recent package that I purchased all fall apart after only used to a few days. The scrub layer comes off from the sponge, and they are not very easy to use. I went to a friend's house and saw her sponge in the same condition. She also complained that they were falling apart after using for a short period of time.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Media, PACE Social Media, November 12, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. When calling, please mention reference #28288202. Thanks again, and we look forward to your call.
This sponge falls apart within days, and leaves bits of blue sponge everywhere. Sponge is not nearly as dense as previous versions. This comes across as a cheap knockoff. Something has changed and we will no longer buy this product, despite having bought it for over 15 years.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Care, September 30, 2021
Hello, thank you for taking the time to leave your review on the Scotch-Brite(TM) Non-Scratch Scrub Sponges. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. When calling, please reference Case #27224336. Thanks again, and we look forward to your call.
I've been using the same sponge for years and bought these recently and they all detached. Every one of them! Wondering why the quality has gone downhill!
Response from scotch-brite.comBy PACE Social Media, PACE Social Media, September 22, 2021
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch-Brite Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-846-8887 between 8am and 4pm CST so we can assist you further. When calling, please mention reference number 27034779.
I have been using scotch brite the blue ones for years and years and always very happy with them even after using them for a onth. But recently they get smelly after 10 days and fill the kitchen sink with very bad odor even if they are dried.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Media, PACE Social Media, August 3, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-364-3577 Mo-Fri 7am-5pm CT, and mention reference #25674560. Thanks again, and we look forward to your call.
I had been buying these for decades. They recently reduced the thickness of the sponge and they fall apart more quickly. The sponge splits now, and the blue scrubby pad peels off the edges. I wish companies would stop trying to “improve” on what works.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy PACE Social Care, May 21, 2021
Hello, thank you for taking the time to leave your review on the Scotch-Brite(TM) Non-Scratch Scrub Sponge. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call. When calling, please reference Case #23646241.
With a new sponge, I had to keep chasing blue bits down the sink. Used a lot of water just getting rid of those.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, April 22, 2021
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
We have been using these sponges for years. Over the last 6 months, price has gone up, the sponges are definitely not as thick and fall apart very easy. Sponges last half as long as they used do. Disappointed. These were our go to sponge, but unfortunately we will need to reconsider.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, March 22, 2021
We are sorry to hear you are having trouble. Please contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
I have been using these blue sponges to wash dishes for 15+ years and the quality has been great, but in the last year I have purchased a couple packs of them and within a week or so the scratch pad part of the sponge has been coming off of the sponge part. They are completely falling apart which had not happened in the past. There is also an obvious difference in the thickness and density overall. These sponges have lost the quality they once had and I can no longer use them....dissapointing.
No, I would not recommend this to a friend.
Response from scotch-brite.comBy Scotch-Brite, Social Care, February 22, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.