Customer Reviews for Scotch-Brite - Zero Scratch Scrub Sponge, 6/Pack (526-5) - Blue
Customer Rating
1
Lousy product!
on October 7, 2023
Posted by: Dhwahl
I have been purchasing the green and yellow sponges which have been great, but when I tried the zero scratch, the sponge part stared disintegrating after just a few uses! This is a terrible product plus tiny sponge pieces then go down the drain into th3 disposal.
Response from scotch-brite.comBy 3M, 3M Care Team, October 9, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
I have used these for years but the last batch I bought fall apart very quickly. The stiff scrubber becomes detached from the sponge within a few uses. Attached is a pic of a sponge I opened last week. I use these to wash dishes, no crazy heavy use. I am going to find a new brand, these are not what they used to be.
Response from scotch-brite.comBy 3M, 3M, October 4, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
I have used these for years but now the stiff scrubber part becomes unglued from the sponge within a few uses. These are NOT as good as they used to be. I will be switching to another brand.
Response from scotch-brite.comBy 3M, 3M, October 4, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
I’ve purchased Scotch-brute for years and had no issues, but the new ones literally fall apart during use - little by little pieces fall off. They’re certainly not what they used to be - I won’t be paying the premium any longer for inferior products! My guess is that Scotch-brute has outsourced production to some podunk factory in China.
Response from scotch-brite.comBy 3M, 3M Care Team, September 20, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
I've been buying these sponges for years and the last package I purchased I noticed that the sponge is thinner. The price is the same but the sponge is smaller. They also fall apart much sooner. A big disappointment for someone who buys this product on a regular basis.
Response from scotch-brite.comBy 3M, 3M Care Team, August 28, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
THESE sponges are not the same as they were. After a short time the sponge begins to fall apart , I find bits of it stuck to the kitchen tile. Plus the scrubbing side maybe not scratch bu clogs up easy, if i does no completely come off the sponge.
Response from scotch-brite.comBy 3M, 3M Care Team, July 26, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
I am 77 years old and have been using these sponges since they came on the market. And they were the best. However, the last packet I purchased was nothing like I've been used to - I thought I bought knock-off by accident, but I seen the name is as it should be. I'm so disappointed - How could you turn a great product into something from the dollar store. The sponge is stiff and wears out fast.
Response from scotch-brite.comBy 3M, 3M Care Team, July 3, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
Major change in these scrubbers this year. They do not last like before and I'm using 3 of them in 3 weeks time or less. 1 uses to last me almost a month or more. The product has definitely gone way down in quality.
Response from scotch-brite.comBy 3M, 3M Care Team, June 21, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.