Customer reviews from scotch-brite.com
Scotch-Brite - Zero Scratch Scrub Sponge, 6/Pack (526-5) - Blue
Average customer rating
4.7
(2,360 Reviews)
Rating breakdown 2,360 reviews
5 Stars
1,972
4 Stars
230
3 Stars
20
2 Stars
24
1 Star
114
76%of customers recommend this product.
(
211 out of
277)
Customer Reviews for Scotch-Brite - Zero Scratch Scrub Sponge, 6/Pack (526-5) - Blue
Customer Rating
1
Won't be buying these until 3M can improve them.
on January 20, 2024
Posted by: BeeCamou
I purchased a package of 24 zero scratch scotch-brite sponges. These sponges are the worst. We just might toss these out. They are thinner but hold a lot of fluid when I'm trying to squeeze it dry. Just keeps holding fluid so I end up with a constantly soggy sponge. What has 3M been doing to these sponges?
Response from scotch-brite.comBy 3M, January 22, 2024
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product. While there can be some inherent variability in sponge thickness based on the manufacturing process, thickness should be equal to or greater than the stated packaging dimensions. If the thickness does not meet stated packaging dimensions, we would like to help. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Sponges fall Apart Quickly
on January 19, 2024
Posted by: Diane67
I bought a 24 pack of Scotch-Brite Zero Scratch (3X Quicker and Stronger) sponges at Costco in CT recently. I have used 4 of the sponges so far. Within about three days, each sponge has started falling apart. Pieces of the sponge side start falling off as I use them. Within a few more days, so much of the sponge has fallen apart that I have to throw it out. I've been buying scotch-brite sponges for years and have never had this experience before. I use the sponges for dish washing and not anything heavy duty. I'm disappointed and I have 20 more sponges in the pack.
Response from scotch-brite.comBy 3M, January 22, 2024
Thank you for taking the time to leave your review. We are sorry to hear of your poor experience with this product. If within the recommended first 3 weeks of use, we do not expect the product to be as described and would like to help you. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Complete disappointment
on January 9, 2024
Posted by: Sirmondo
If I could have given this product 0 stars I would have. This sponge does not even last 3 days let alone 3 weeks. It has shredded apart washing the simplest of items... children's drinking cups, Tupperware lids, children's plastic bibs, and plastic containers for example. Do not waste your money! The pictures attached shows the sponge that was just opened and used for the first time
Response from scotch-brite.comBy 3M, January 12, 2024
We are sorry to hear of your poor experience with this product. If within the recommended first 3 weeks of use, we do not expect the product to be as described and would like to help you. Please connect with our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT. Thank you for taking the time to leave your review.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Below average quality, falls apart in first week.
on December 5, 2023
Posted by: AJ15
Below average quality. Smaller in size, falls apart in the first week of use.
Response from scotch-brite.comBy 3M, December 6, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Delaminating
on November 26, 2023
Posted by: AKSh
I have bought this product for years and the last 2 packages (6 sponges in all) have all de-laminated, leaving me with 6 thin scrubbie pads and 6 separate sponges. I might have to switch to something else now! This is so frustrating!
Response from scotch-brite.comBy 3M, 3M Care Team, November 27, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Delamination
on November 26, 2023
Posted by: Anonymous
Like most folks in this review chain, I have been using these sponges for a long time. A typical sponge cycle in our goes from our kitchen sink for dis washing, to below the Sink for general house cleaning, to the basement for nasty cleaning. I use them in some way until they barely resemble the a sponge. Prior to this package delaminating, I don't think it would have been physically possible to separate the sponge layer from the abrasive layer without cutting it with a razor blade. Now, with the recent 9 pack, the sponge started to separate around the second cleaning. I could start to feel it peeling away with one of my fingers, and within 2-3 days, it was done. I have another 9 pack to go through, but I'm not expecting a return to past performance. Is this a production glitch, or is this what to expect going forward?
Response from scotch-brite.comBy 3M, 3M Care Team, November 29, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Disappointed
on November 12, 2023
Posted by: Cocoamarshmellow
I have been using these sponges for years. I do not like the new redesigned sponge as it is thinner. Please bring the thicker version back if not as a replacement or an option to buy the thicker one.
Response from scotch-brite.comBy 3M, 3M Care Team, November 15, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-846-8887 Mo-Fri 8am-4:30pm CT.
Written by a customer while visiting scotch-brite.com
Customer Rating
1
Scotch-Brite Sponge - Very disappointed!
on November 2, 2023
Posted by: ScotchBrite scrub sponge
The product quality of the Scotch-Brite non-scratch scrub sponge has deteriorated. The scrubbing part detaches from the sponge after a few uses. They must have changed the adhesive. Very disappointing. I paid a premium for an inferior product. I do not recommend this product.
Response from scotch-brite.comBy 3M, 3M Care Team, November 3, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotch-brite.com