Customer Reviews for Scotch - 1.88" Packing Tape Dispenser - Red
Customer Rating
2
Difficult poor design for easy refill
on January 19, 2025
Posted by: Richard S
Poor complicated design. Difficult to fill with out instructions
Response from scotchbrand.comBy 3M Care Team, January 20, 2025
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Works good, just needs instructions on how to load
on January 13, 2024
Posted by: DP300 RD
The tape dispenser is great, light weight and so easy to use, once you get it loaded (THAT IS THE PROBLEM). The reviews that are saying it doesn't work, are all loading it wrong!
1. Put dispenser flat on a table with the metal plate facing towards the left 2. Put roll of tape on it and thread the tape through the bottom of the dispenser where the two little knobs are at the bottom and the sticky side of the tape should be facing out/downward 3. Pull the tape out pass the metal plate/teeth! 4. Tape and Go!
You think you have to thread it through the top of the dispenser where the arm is, but YOU DON'T!! That is the confusing part....I think that lever is there only to hold tape (sizes) in tact. It has nothing to do with the loading. You're Welcome :)
How does this pull-tape dispenser work? I simply cannot figure it out.
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, September 9, 2022
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further and reference case 35321424.
This tape gun is so “safe” that it doesn’t even work correctly. The teeth that are supposed to tear the tape are so far back they don’t work no matter how hard you press the safety lever. The tape constantly sticks to the metal plate. You waste a lot of extra tape. I’m taking it back!
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, June 15, 2021
Thank you for leaving your review. We are sorry to hear this and are happy that you returned the product. We would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and reference case 24521399.
I've used DP-300-RD tape dispensers taping up boxes at a UPS facility for 6 years. 1.5 years into the current one and it's in great shape. Manual tension control is nice, good teeth, indestructible.
Terrible design. Made our move 10x harder. Cutter dosen't work. Take it off the market!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, December 1, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
I use a dispenser all the time. Working from home, I had to purchase a new one and this one doesn't load properly. Money wasted.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, August 10, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.