Customer Reviews for Staples - Carpet Chair Mat with Lip, 45" x 53'', Low-Pile - Clear
Customer Rating
4
So far so good
on April 13, 2020
Posted by: A.D.
from Centreville
This is the second chair mat I've bought from Staples at this price point for use on medium-depth household carpet. The previous mat lasted just three years before cracking badly enough to be unusable. This mat is clearer and looks thinner but after several it seems to be holding up better. My rolling chair hasn't worn any grooves into it. I wish it were a heavier more durable plastic but am hopeful that it will last longer. Note to other buyers: if you buy this mat rolled up let it warm and soften for about a day before trying to unroll it. Once you get it unrolled with the smooth side upward let it relax for another day. It will flatten fully but it takes a little patience.
I was looking for a mat for underneath my desk and my desk chair that would work with very plush carpeting. This particular size and style was a perfect fit.
Came without packaging and has a black scuff on the back. Weak mat already has chair wheel dents in it. Would not recommend.
Response from StaplesBy April 23, 2020
We're very sorry to hear that you received a damaged product in your recent shipment. To request a return or exchange please contact us at 1-800-333-3330 option 3 or access our return center by logging into your online account and selecting My Orders.
Carrier said it was delivered tonight but alas it is nowhere to be found!!! Oh the other two packages were there but this item-not so much. If you do have a problem such as this you're on your own if it's after 6pm. Customer service is shut down and there's no way to get in touch with the delivery service. If you want to drop $70+ on a magic chair mat that you may or may not get give this one a shot!