It is working fairly well except I wish I had gotten a thicker one. My carpet is short pile. If I sit for an hour my chair is in shallow indents that I have to push to get out of.
The entire online purchase process was great. Had all the information I needed shipped and delivered the next day. Great product. I purchased for a carpeted office. Fits perfectly and my chair now glides so much easier.
My old one about 13 years old was getting a lot of cracks from chair wheel pressure. This one seems sturdier. It was not difficult to place because my cabinet is on wheels so I moved it out of the way and then the wheels carried it easily over the mat. It is not showing any "dents". I use it daily at my sewing machine with desk chair on wheels for several hours at a time. I am very pleased. If I can get another 13 years that will be wonderful.
The floor mat works but not on household carpet. It is very soft and the chair leaves indents on the mat which makes it hard to move around on. Not sure that I would buy this again.