Does the job but not particularly durable. I bought this to replace another one which I bought a couple of years ago. That one (which I think was the same or a similar model) had apparently dried out and was badly deteriorating. Description is confusing and misleading. It states: "Protects carpets up to 3/8" thick including padding" but then says "just right for low pile carpets with 0.75" padding". Obviously 3/4" padding cannot be included in a total thickness of 3/8"!
We have had no issues with the chair mat the only issue we had is that it was taped up too well and there's sticky residue on the top of the mat in some places.
There are several things I like about this chair mat. One is the size which is very adequate and it doesn't move on my floor. I am overweight and the mat is like many others in that when my chair sits in one place for a while the rollers on my chair have depressions that I have to move the chair up and out of. I fear that this chair mat will be like all the others I have ever used and develop 'spider web' cracks all over where the chair sits most often and will need to be replaced. I will see! If it does this product does have a guarantee. which I will use. This chair mat cost enough so I hope Staples honor's this guarantee.
Quick ship. For the price value is good. One thing i wish that it would not do it does not grip 100%. It may slide once in a while. However the price is good. Thus far it is standing out against abuse well.
The high pile is a little better because it is thinker and heavier. However the tongs that extend into the carpet are no longer than the low pile item. I ended up returning the item since the extra expense is not justified.