The chair mat is too flexible and moves around on the carpet when the chair is rolled. When the chair is sat on the rollers leave indentations and it is like trying to roll out of a rut.
The mat came in a day. No box it just had a sticker. That's OK because it's tougher than any packing material. I didn't think I had a high pile carpet but it does have a thick underlayment. The old mat just disintegrated but this one probably won't.
CAUTION: Be prepared to work on this before using!
on June 15, 2015
Posted by: Paula K.
This item had a great price and was shipped on time however... It is rolled up and taped into a cylinder shape for shipping and delivery. The tape that was used on the mat is supersticky and when it is removed ALL of the adhesive stuck to the surface of the mat. Can't be pulled or scraped off - no matter how hard I tried there was significant sticky residue left. I used over a half a bottle of GooGone and almost an hour trying to remove the remains of the adhesive without damaging the mat. It never completely went away but the area where it's not perfectly smooth isn't causing a functional problem so far. Also though I followed the directions for measuring the carpet pile and thought I ordered the right one it still moves around on the carpet a lot. SUMMARY: If you don't mind spending significant time and money before being able to figure out whether you've ordered the right product then this might be worth getting.
I like the change in the cleats on the under side much better. The old style was painful (literally!) to put down and pick up but this design is much better. Also the mat seems more flexible. I've only had it for about a month but so far it is superior to the last chair mats I've used.