I think that Staples did a great job. The shipping was fast and the product was fine. I should have actually measured as this mat is smaller than I thought it would be. I didn’t know there were diff sized mats and that’s my fault. This mat was cheaper than some others and I think I will need a diff one. But not at all Staples fault. Just make sure it will suit your needs prior to ordering
While this mat comes in a rather long box and is rolled into an eight inch diameter tube it is now flat. Because of the time of year it had gotten pretty cold during transit and was a little challenging to unroll. Within a couple of hours it was flat. My dying chair rolls easily now! Part of me wishes I could put them end to end in the whole room!