Customer Reviews for Staples - Carpet Chair Mat with Lip, 36" x 48'', Medium-Pile - Clear
Customer Rating
1
Not acceptable
on March 13, 2014
Posted by: Paula K.
The item itself might be ok but due to the way it was packaged and delivered it is not useable. It was received rolled up and wrapped in packing tape which is stuck to the item and does not come off. In addition the item was not rolled very well and one end was rolled in the opposite direction which creates an edge that is about 6 inches off the floor and seems to be permanent. Consequently having never used the item as it was intended I followed the procedure to have it returned and was told it would be picked up sometime around FEBRUARY 20. IT IS NOW MARCH 14 AND IT HAS NOT BEEN PICKED UP. I have contacted Staples twice about this. As I said the item might be ok but the way it was packaged permanently damaged it and I cannot use it. I ONLY GAVE THIS ONE STAR BECAUCE AT LEAST ONE STAR IS REQUIRED TO COMPLETE THIS ASSESSMENT. MY SUPERVISOR HAS TOLD ME THEY DON'T WANT ME USING STAPLES ANYMORE BECAUSE OF THIS.
Keeps moving around. I have flat pile carpet and almost daily I have to reposition the mat because it has moved. This is the third mat and only the first to move around.