Customer reviews from 3m.com
Scotch-Brite - Dobie All-Purpose Non-Scratch Scouring Pad, 3/Pack (723-2F) - White
Average customer rating
1.6
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
0
4 Stars
0
3 Stars
2
2 Stars
2
1 Star
6
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Scotch-Brite - Dobie All-Purpose Non-Scratch Scouring Pad, 3/Pack (723-2F) - White
Customer Rating
3
Hate the bright yellow, change it back
on February 6, 2026
Posted by: No Thank You
from NYC
Long time fan, who thought changing it to a neon yellow was a good idea? ugly in sink and kitchen
Written by a customer while visiting 3m.com
Customer Rating
1
New Version Is Terrible
on January 2, 2026
Posted by: Ms B
from Boston, MA
I have used these sponges for 30 years. They have always been my go to, but the newest ones I purchased were a serious drop in quality. They don’t clean as well, and they fall apart immediately. I’ll watch for the quality to change back, but since that so rarely happens, I’m done buying them. Very disappointed.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Care Team, January 5, 2026
Hello, we’re sorry to hear about your poor experience with the product. Our sponges are expected to last a minimum of 3 weeks. If the sponge is falling apart within the first 3 weeks of use, we encourage you to call us at 1-800-846-8887 M-F 8am-4:30pm CT so we can make it right! We hope you have a bright day!
Written by a customer while visiting 3m.com
Customer Rating
1
Why did you change a great product?
on September 9, 2025
Posted by: centaurea
from NY
I've been washing my dishes with Dobie for maybe half a century. My late mother also used them. The inner sponge was a pale yellow, and the outer covering seemed to be uncolored. Suddenly the company has decided to dye the whole thing a more intense yellow color that makes me think toxic dye may leach onto my dishes and contaminate them. Unless/until they go back to the old design, I'm looking for an alternative.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Care Team, September 12, 2025
Hello, we're sorry to hear you are having trouble with our product. We’re determined to help you have a joyful cleaning experience, and we encourage you to call us directly at 1-800-846-8887 M-F 8am-4:30pm CT so we can help make it right! We hope you have a bright day!
Written by a customer while visiting 3m.com
Customer Rating
1
Satisfied no longer!
on May 27, 2023
Posted by: CLHalet
from California
I have been using this product for years and loved it. However, recently the pad quickly turns black! I don't know what change was made in the manufacturing process, but it is not a one, two or even three time occurance. Unfortunately, I will not be buying any more.
No, I would not recommend this to a friend.
Response from 3m.comBy 3M Care Team, September 27, 2025
Hello, we're sorry to hear you are having trouble with our product. We’re determined to help you have a joyful cleaning experience, and we encourage you to call us directly at 1-800-846-8887 M-F 8am-4:30pm CT so we can help make it right! We hope you have a bright day!
Written by a customer while visiting 3m.com
Customer Rating
3
Not as good as it used to be!
on February 7, 2021
Posted by: Gram68
from gibsonia pa
I have been using dobie for years and it seems like it is not as strong and does not last as long as before!
I would recommend this to a friend!
Written by a customer while visiting 3m.com
Customer Rating
2
Not My Dobie Pad
on May 13, 2020
Posted by: RayJay
from Boston, MA
In 1971 I went to work for the Purex Corp., the manufacturer for Dobie Pads and was there for ten years. Do for nearly fifty years I have been a loyal user of what once was an amazing product. They are all over my house and used in more way than I can count. SO WHAT HAPPENED? Over the years the product has changed hands and I’m not sure how long 3M has owned it, but the product IS NOT the same. It falls apart but never did... is this a move to increase sales or did you just screw it up by accident. If you want us to switch to the store brand... don’t fix it, but if you do, find out where it went wrong. I’m pretty sure I know the product well and I’m disappointed.
Written by a customer while visiting 3m.com
Customer Rating
1
Down the drain
on September 24, 2018
Posted by: BRIAN57
from Hyndman PA
As a 20+yrs user of this product, the quality of this product has drastically been reduced. I used to get well over a months use out of this pad doing three meal times dishes cookware and such. Now I am single doing one person's meals worth twice a day. And within two weeks the pad is worn out! This is great for sales. But lousy for the individual. You used to have a great product. What happened?
No, I would not recommend this to a friend.
Response from 3m.comBy Scotch-Brite, Social Care, September 24, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble! Please connect with our team at 1-800-934-7355 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com
Customer Rating
1
Built in Obsolescence ?
on February 18, 2018
Posted by: Dishwasher
from North Carolina
I’ve been buying Dobie cleaning pads for over ten years. Recently, I’ve noticed the mesh is breaking down after days of use rather than weeks.
It seems the quality has diminished. Can you recommend a replacement product?
It seems the quality has diminished. Can you recommend a replacement product?
No, I would not recommend this to a friend.
Response from 3m.comBy 3M DIY, Social Care, February 19, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-846-8887 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting 3m.com