Purchased this last month and placed on top of what I consider 'normal' residential carpet (non-berber carpet). This chair mat is not thick enough plastic to support my office chair. After just a few minutes of sitting the chair's wheels create 'divots' in the plastic mat and after a few hours creates a memory of where my chair was. Spend the extra $ and get a thicker mat if you are going to place on top of non-berber (low profile) carpet.
The quality food the product is surprisingly poor. I used similar product in the past and this product is bad in quality by far. Also shipping method is bad too. The product came folded and distorted. There was no wrapping around it. Definitely not recommend this product from Staples.
I bought it in person and really like the price but it was too flimsy for the carpet. My chair and weight made big indents into the mat and hard to roll my chair around. It would flatten on its own. If I didn't have carpet. It would probably work better. I returned it.
The chair mat I bought is not nearly as durable as I would have thought. My chair is making indents in the material very easily and quickly. I hope it lasts as long as the last one I had (about 10 years).
Came without packaging and has a black scuff on the back. Weak mat already has chair wheel dents in it. Would not recommend.
Response from StaplesBy April 23, 2020
We're very sorry to hear that you received a damaged product in your recent shipment. To request a return or exchange please contact us at 1-800-333-3330 option 3 or access our return center by logging into your online account and selecting My Orders.