I'm very satisfied with the product for what I purchased it for. My only complaint (and a big complaint) . . . . when I removed the sticker on the pad the pad remained sticky and attracts all dust and dirt. I've tried cleaning it with Ajax and with Lysol kitchen cleaner. So one large corner of the pad is dirty and discolored. I don't know why they have to use that particular type of sticker.
[...] I mostly just buy toner but everyone is always ready and eager to help you. Product is working ok so far but my chair still does not roll easily like it would on a hard surface.