Customer reviews from Staples
Staples - Carpet Chair Mat with Lip, 36" x 48'', Low-Pile - Clear
Average customer rating
3.8
(15,470 Reviews)
Rating breakdown 15,470 reviews
5 Stars
6,891
4 Stars
3,339
3 Stars
2,214
2 Stars
1,352
1 Star
1,674
70%of customers recommend this product.
(
59 out of
84)
Customer Reviews for Staples - Carpet Chair Mat with Lip, 36" x 48'', Low-Pile - Clear
Customer Rating
2
Returning Chair Mat - Not Resilient
on April 25, 2012
Posted by: Paula K.
I am disappointed in this chair mat. It retains the imprint of the chair wheels - even if no one has been sitting in it. It goes back to the store tomorrow
Written by a customer while visiting Staples
Customer Rating
5
Fits in a small home office
on April 25, 2012
Posted by: Paula K.
Very good office floor mat for my chair.
Written by a customer while visiting Staples
Customer Rating
3
So-so
on April 25, 2012
Posted by: Paula K.
Pretty small and flimsy. The chair wheels leave dimples and dents and get stuck there. I don't see it lasting long but we'll see.
Written by a customer while visiting Staples
Customer Rating
4
Great for wood floor
on April 25, 2012
Posted by: Paula K.
Keeps the cat litter & "other" materials off the floor; cleans easily. Generous size a major benefit.
Written by a customer while visiting Staples
Customer Rating
4
Too many required fields
on April 24, 2012
Posted by: Paula K.
Priced well
Written by a customer while visiting Staples
Customer Rating
1
Shattered in One Year; Laughable Warrant
on April 24, 2012
Posted by: Paula K.
Despite being a more expensive chairmat than some other Staples models this "lifetime warranty" product showed stress cracks in about 10 months and started breaking into chunks a couple of months afterwards. When I contacted Staples about the warranty they referred me to the company which manufactures the chairmats for the Staples imprint. In order to get a replacement for the mat I was required to cut a 6 inch by 6 inch square from the old chairmat (hint: it will take power tools) to send in with all of my documentation...after which they'd take up to a month to send me a replacement. I did the cutting but it was a hard and potentially hazardous job. But I couldn't wait a month for a replacement chairmat so had to buy one of another brand for immediate use - and will stockpile the replacement if and when it arrives. I can't help but think these policies are deliberately intended to discourage people from pursuing their warranty coverage on a product that simply doesn't hold up to normal use and I'm disappointed.
Written by a customer while visiting Staples
Customer Rating
1
buyer beware
on April 22, 2012
Posted by: Paula K.
i am going to return it. it is very poor quality
Written by a customer while visiting Staples
Customer Rating
4
NICE CHAIRMAT
on April 21, 2012
Posted by: Paula K.
NICE MAT BUT THEY DON'T LAST. I GET A YEAR TO A YEAR AND A HALF AND HAVE TO REPLACE IT. BUT I HAVEN'T FOUND ANYTHING BETTER!
Written by a customer while visiting Staples