Customer Reviews for Staples - Carpet Chair Mat with Lip, 36" x 48'', Low-Pile - Clear
Customer Rating
1
Chair Mat Purchase
on February 26, 2014
Posted by: Paula K.
I ordered a chair mat on Wed the 19th with delivery scheduled for Fri. the 21st. Well guess what order of a chair mat never arrived. Called Monday the 24th was told shipping address was wrong verified address as correct. They told me it would arrive yet on Monday. At 4p.m. still didn't have order called again. Was told it would be delivered by 5p.m. Never arrived called Tuesday morning the 25th again. Said they were sorry but it would arrive today the 25th. Arrived about noon wasn't in a cardboard carton had several long drag marks cut into vinyl mat that would not polish out. Driver said he was sorry that they have had it in the truck for the past three days and that a new driver was running the route the past few days. Mat was quite dirty hope things go better "IF" I order from them again.
While it does a great job of protecting the carpet I sit for long periods of time and I found my chair casters literally "sink in" to the mat so rolling is not much easier even with this mat. I should have ordered a heavier duty mat.
I LOVE THE MAT BUT THE LABEL THEY STICK ON IT TOOK ME 30 MINUTES TO TRY GETTING OFF. I PURCHASED TWO MATS SO THAT WAS AN HOUR OF MY TIME. OTHER THAN THAT IT IS GREAT - WHY THEY PUT GLUED LABELS ON SOMETHING LIKE THAT I WILL NEVER KNOW.