Customer reviews from Staples
Staples - Carpet Chair Mat with Lip, 36" x 48'', Low-Pile - Clear
Average customer rating
3.8
(15,471 Reviews)
Rating breakdown 15,471 reviews
5 Stars
6,881
4 Stars
3,338
3 Stars
2,213
2 Stars
1,358
1 Star
1,681
69%of customers recommend this product.
(
71 out of
103)
Customer Reviews for Staples - Carpet Chair Mat with Lip, 36" x 48'', Low-Pile - Clear
Customer Rating
5
Perfect for our needs
on February 4, 2015
Posted by: Paula K.
The chair mat fits the space perfectly. It came quickly without any damage.
Written by a customer while visiting Staples
Customer Rating
5
Typical office chair mat
on February 4, 2015
Posted by: Paula K.
This size is actually just fine - if I'm roaming any farther than this I might as well stand up. I'm pretty sure that this new one I just bought for my boss' office is the same as the old one I'm still using and though mine's old and has cracks it has not discolored and it doesn't make that crackling/crunching sound of old brittle plastic it's just softer.
Written by a customer while visiting Staples
Customer Rating
5
Superior quality.
on February 4, 2015
Posted by: Paula K.
The description on Staples website speaks for itself. We are very satisfied.
Written by a customer while visiting Staples
Customer Rating
1
Wet and Dirty Chairmat
on February 2, 2015
Posted by: Paula K.
I couldn't believe the delivery method of my chairmat. A young man arrived late in the evening with an unpacked chairmat. It as unrolled and not in plastic or a box. I was under the assumption that UPS would deliver the chairmat. The unrolled mat was wet and dirty due to the elements outside (snow ice and rain). I wanted to return the chairmat and had no idea how. My son landed up cleaning the chairmat which took some time. I had a chat with the help line who ap[ologized. That was no help. I finally was given a phone number for cutomer service. There is no way I can carry this mat to the nearest Staples store. If this is the type of service one gets from purchasing on line at Staples this will be my last purchase.
Written by a customer while visiting Staples
Customer Rating
5
Excellent coverage
on February 1, 2015
Posted by: Paula K.
This large rectangular mat is excellent for providing coverage behind our front counter. It is a very high traffic area with two rolling office chairs and the mat lets my assistants move easily while it protects the carpet. We chose the largest size and no "lip" because it covered the most space. The unique grippers hold the mat in place very well. Definitely a good buy!
Written by a customer while visiting Staples
Customer Rating
5
Chair nat revuew
on February 1, 2015
Posted by: Paula K.
I purchased thirty .085 mill mats from another vendor and in under 18 months I have 12 that need to be replaced. These mats are double the thickness of the originals. They were more money but if I do not have to replace them every 18 months it will be worth the investment. Thank you for included the thick of your product in the specification area. I would not purchase from anyone without knowing the weigh. The mats did come in bent from shipping but I laid them out and within a day they were flat again and ready for use.
Written by a customer while visiting Staples
Customer Rating
4
It's uhhh nice
on February 1, 2015
Posted by: Paula K.
It's a floor mat... it is nice... the chair rolls on it .... seriously
Written by a customer while visiting Staples
Customer Rating
3
Read reviews before you buy (Staples)
on January 31, 2015
Posted by: Paula K.
Pulse and Minuses The Plus is it is a thicker product and I hope I get a few years before it cracks. Shipping was horrible promised Tuesday. ..No Then Wednesday...No Email and auto phone notices of delay. I was Finally able to make inquiries by calling the return shipment number. Don't call on after hours because you just get sent to a dead line. When I got someone Thursday during business hours they told me the driver tried to drop off on Wednesday at 4:45. Well I was there all day. Left the release note so I would get it dropped of Later that day. Even though I was home. No packaging and Invoice "glued" to mat. Very hard to remove as it was wet from the weather and in fact it is still on matt as it won't peel off in 1 piece. For a high pile product the nubs that hold it in place are highly inadequate. 1/8" deep and not even pointed just ¼" bars. The matt will move Very disappointed but didn't see a better option. The last one I got a few years back was thinner but at least it didn't move The nubs were dangerous as they were so sharp it just cracked after a year or so. Don't count on a convenient guarantee process when it does crack.
Written by a customer while visiting Staples