I ordered an office chair floor mat and was notified that delivery would be next day. For the next five business days I recievd notification that the delivery was delayed and it would be delivered the next day. I was being patient. On the fifith day of no delivery I was notifed my order was cancelled and I would get a refund. I was very disappointed in this experience. I've been a regular Staples customer for many years and intentionally try to 'spread the love' by not just going straight to Amazon. In this case it did not work out well.
Response from StaplesBy July 1, 2024
Hi Thanks for reaching out regarding your experience. I was able to locate your order with your email address. I have issued you a $10 courtesy coupon to you for any inconvenience this may have caused. This will be received within 72 hours at most although it's normally within 24 hours or less. Be sure to check your junk or spam folders if you don't see it in your inbox and let us know if it does not arrive within this timeframe. ^MS
The pads come in various sizes so measure the space you want to place it on before buying. Then just put in place where you will use the chair and make sure you can scoot wherever you want to. This saves all kinds of floors (one version has plastic teeth that go into the carpet to keep the pad in place; choose a version without those teeth if you plan to use the pad on a nice wood floor or other surface you don't want to mar.
For the price I don’t regret trying out this mat but it quickly developed some indents from my rolling chair’s wheels and now the chair tends to settle in that spot. I think my carpet is probably medium-pile and a thicker mat would help. I don’t know much about carpet pile!
The mat arrived within a few days. Fit under and in front of my desk is perfect. However it seems thin and soft. So my chair wheels leave indentations which don’t readily go away when not using the chair. I hope that it lasts as long as previous mats that I’ve had.
Well I was hoping that it would be a little thicker. But I do like very much the spicks under it that hold it in place. And I thank You for getting it too me so fast :)